리뷰 (297)

전체 평점
3.3
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2022년 8월 16일

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

The Brew Company
덴마크
앱 사용 기간 12개월
답글 Shopify개 2022년 8월 16일

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Dovetale app on your store and leave a review. I understand that you are ...

2023년 7월 28일

Has real potential, but basic functionality is not there.

When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!

I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only ...

Bulldog Gear
영국
앱 사용 기간 12개월
답글 Shopify개 2023년 7월 31일

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear ...

2023년 7월 26일에 편집됨

Update: 4 months later and new Collab members still have to create a Shopify account in order to onboard. A new feature lets brands manually add members, which sounded like it would be a great way to quickly onboard -- but turns out this feature STILL requires them to create an account in order to activate their affiliate code. Shopify, you're so great in other areas, this isn't you! Please make ...

Lorals
미국
앱 사용 기간 12개월
답글 Shopify개 2022년 12월 13일

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...

2023년 1월 13일

Really solid experience so far - would love some more flexibility on the layout of the application page, but other than that the functionality is good for what we're using it for.

Wiha Tools
미국
앱 사용 기간 6개월
2023년 12월 30일

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has ...

edelkrone
미국
앱 사용 기간 11개월
답글 Shopify개 2024년 1월 1일

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...

2023년 6월 7일

It theory its a great idea... execution sucks! Talk about lost products, time and money...its like chasing around preschooler's to post something...some got the products and didn't even post...over a dozen sent out...zero sales... HARD PASS until they are held reliable!

Oak + Tonic
캐나다
앱 사용 기간 11개월
답글 Shopify개 2023년 6월 11일

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication ...

2023년 9월 18일

We switched over to this app from Refersion and are starting to regret it. Collabs discount codes don't stack, and when you use a 3rd party plugin to stack the discounts codes arent registered to their respective influencer, thus having to manually figure out how to send them their commissions.

Lunautics
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 9월 21일

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with ...

2023년 7월 20일

1. Not enough documentation. You need to go back and forth too much with support to learn anything more than the 2 help pages, which you don't learn much from. It seems that support beats around the bush especially regarding what they realize with be a sensitive topic, like #2 below.
2. My biggest beef, is that when I had set up a test Creator account with another one of my email addresses, the ...

eJools
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 7월 25일

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support.

Vance | Shopify

2021년 4월 7일

We used this app for a few months. It has a big database of influencers on Instagram, Youtube and TikTok. Majority quality data is on Instagram. We may manage the influencers inside the program. The most impressive thing is their customer service. It's the best Saas service I have ever experienced.

Deminuage Skincare
미국
앱 사용 기간 6개월
2023년 8월 8일

I should have listened to the reviews. This app is more trouble than it's worth. The only way you can invite an influencer is through email. You have to create your own shareable links and discount codes for affiliates to share. I'm a shop owner not a coder. I use Shopify for simplicity and this app just wastes my time. The support is non-existent, they reply with canned responses. The gift ...

Modern Alchemy LLC
미국
앱 사용 기간 9개월
답글 Shopify개 2023년 8월 11일

Hi there,

Thank you for sharing your feedback. Affiliate links and discount codes are automatically generated for you, so no coding experience is required. As for inviting ...