리뷰 (286)

전체 평점
3.5
평점 수준당 개수
  • 평점의 43%가 별 5개입니다
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  • 평점의 30%가 별 1개입니다
2022년 7월 20일

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account
-We need to pay commissions 'fixed amount per product' and that option is not available

Atla Water
미국
앱 사용 기간 대략 1개월
2024년 2월 6일

Useless. Very complicated. Less opportunity to individualise things.

Das Audio-Gästebuch für Deine Hochzeit - VOICEMAIL WITH LOVE
독일
앱 사용 기간 6일
답글 Shopify개 2024년 2월 8일

Hi there. Thank you for taking the time to provide us with feedback on how Shopify Collabs can be improved; we appreciate you reaching out to let us know. I am sorry to hear that you've found the app to be complicated and I'd recommend contacting our support team if you need assistance using the app: https://shopify.link/vRnL. -Victor, Shopify Support

2023년 4월 24일

I am not sure how well this works. I have been trying to link my IG account for a few weeks now with no success. I have reached out to support but got no reply.

Black Lava Vape
미국
앱 사용 기간 대략 1개월
답글 Shopify개 2023년 4월 25일

Hi Black Lava Vape,

Thank you for taking the time to review the Shopify Collabs app. My name is Brett and I'll be assisting you today. We'd like to make sure you're getting the support you need, so I'll be following up via email to see if we can help get your Instagram connected!

Brett | Shopify Support Specialist

2023년 5월 9일에 편집됨

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing.
- what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this.
- What is the difference between members and affiliates?

Very hopeful for this app!

The Dairy Fairy
미국
앱 사용 기간 대략 1개월
2022년 3월 4일에 편집됨

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

Fames Chocolate
미국
앱 사용 기간 3일
2024년 2월 26일

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

Chokers.co.uk
영국
앱 사용 기간 4일
답글 Shopify개 2024년 3월 20일

Hi, there!

Thank you for sharing your feedback.

We're sorry to hear it did not meet your expectations. Our team would like to further understand the specific issues you're experiencing regarding the page not loading, button and image display. If you'd like, you can chat with us more in depth via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

2022년 6월 26일

Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.

AP4Liberty
미국
앱 사용 기간 4일
답글 Shopify개 2022년 6월 28일

Hey there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can provide more support for you.

Thomas | Shopify

2022년 5월 27일

The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...

Laurella Mama
영국
앱 사용 기간 23일
답글 Shopify개 2022년 5월 31일

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

2024년 4월 25일

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

MICHE
미국
앱 사용 기간 22일
답글 Shopify개 2024년 4월 26일

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

2024년 2월 23일에 편집됨

*** Update: Shopify customer support said there's a problem with Meta integration that they're working to fix, so there's still hope. ***

When setting up Instagram I keep getting this confirmation:
"You've now linked Shopify Collabs to Facebook"
but then on the Collabs settings this error shows:
"To connect you must grant Page permissions for at least one Facebook Page"

Looked through shopify forums but couldn't figure this out.

StudioSharonGuy
이스라엘
앱 사용 기간 4일
답글 Shopify개 2024년 2월 21일

Hi, There. Thank you for taking the time to leave your review. You will want to make sure that your Facebook account has a Facebook Page that you will be connecting your account to. If you're not sure how to create your Facebook page, please follow the steps here: https://shopify.link/6M4B. If you do have a Facebook Page and you're not sure how to grant permission to Shopify, please follow this help doc: https://shopify.link/bYpk. If you're still not able to connect your page, please contact our support team so they can take a look at this for you: https://shopify.link/WJna. Write "I need support" in the chat, and follow the prompts to connect. -Kitana, Shopify Support