Shopify Collabs , 리뷰 178개

전체 평점
2.3
평점 수준당 개수
  • 평점의 30%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 13%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 34%가 별 1개입니다
2024년 2월 13일

La version mobile et en passant par l'application shopify bugent. Seule fonctionne la version pc.
Les influenceurs que je recrute semblent galerer à s'inscrire.

goldenmask.fr
프랑스
앱 사용 기간 4일
2023년 11월 18일

DONT DO IT SHOPIFY SUPPORT IT BAD IT NOT THE SAME THEY NEED TO BRING THE PHONE CALLS BACK

Positive Girl & Company
미국
앱 사용 기간 3개월
답글 Shopify개 2023년 11월 22일

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback. Are you having trouble with Collabs, or just seeking general support? I've sent you an email to connect and offer further help to work through any issues you're facing.

Vance | Shopify

2023년 10월 6일

I feel like almost every applicant is a fake person. I am getting several applicants, which I thought was good at first. When I take a look at their profiles it's obvious they are not real accounts. I have sent offers to many but no communication or next step after that has happened with any of them.

Beauty In Stone Jewelry
미국
앱 사용 기간 대략 1년
답글 Shopify개 2023년 10월 9일

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support on this.
Vance | Shopify

2024년 3월 12일

Great

allyryan
아일랜드
2023년 7월 28일

Has real potential, but basic functionality is not there.

When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!

I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only really benefits the merchant. Tracking performance and profile growth as a creator means very little, but to a merchant it means everything in something that is a very difficult to track.

I hope Shopify rethinks this and fast!

Bulldog Gear
영국
앱 사용 기간 12개월
답글 Shopify개 2023년 7월 31일

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear about your recent concerns with the app. I'm going to follow up with you in an email and see if we can address this concern.
Jason | Shopify

2023년 6월 15일

I wish I could give this -5 stars. It is so bad, the app never works. My influencers can't even redeem their gifts, not user friendly at all. Please do not use this. Run away. Whoever the developers are , thumbs down.

Satya Online
미국
앱 사용 기간 거의 2년
답글 Shopify개 2023년 6월 15일

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify

2023년 8월 8일

I should have listened to the reviews. This app is more trouble than it's worth. The only way you can invite an influencer is through email. You have to create your own shareable links and discount codes for affiliates to share. I'm a shop owner not a coder. I use Shopify for simplicity and this app just wastes my time. The support is non-existent, they reply with canned responses. The gift system is flawed. Many "influencers" are using this app just to get free product and are clearly not interested in being an affiliate. Honestly, there's too many issues to list. Find another app.

Modern Alchemy LLC
미국
앱 사용 기간 9개월
답글 Shopify개 2023년 8월 11일

Hi there,

Thank you for sharing your feedback. Affiliate links and discount codes are automatically generated for you, so no coding experience is required. As for inviting creators to join your community, there are more options than sending an email. I am going to follow up with you over email to open up the lines of communication and help get you some support on using the app.

Charlotte | Shopify

2023년 7월 20일

1. Not enough documentation. You need to go back and forth too much with support to learn anything more than the 2 help pages, which you don't learn much from. It seems that support beats around the bush especially regarding what they realize with be a sensitive topic, like #2 below.
2. My biggest beef, is that when I had set up a test Creator account with another one of my email addresses, the first thing that Shopify did was try to get me to see other brands. That is unethical, when I am the one bringing the creator to the network. At least wait until the creator is setup and started working with us before bombarding them with everyone else’s brand and turning their focus away from us.

I had some issues with Collabs that I was willing to live with, but #2 above was a deal breaker. I am removed the app.

eJools
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 7월 25일

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support.

Vance | Shopify

2023년 9월 18일

We switched over to this app from Refersion and are starting to regret it. Collabs discount codes don't stack, and when you use a 3rd party plugin to stack the discounts codes arent registered to their respective influencer, thus having to manually figure out how to send them their commissions.

Lunautics
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 9월 21일

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Mario | Shopify

2023년 6월 15일

This forces you to use collaborators that are only within the Shopify Network. What if we want to use our own influencers that are not here?

Previously I was able to do this with my other business. However, I cannot figure out how to make that a possibility now that this app has been updated.

dBoldTees
미국
앱 사용 기간 9개월
답글 Shopify개 2023년 6월 15일

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify