Shopify Collabs

There's a 2.9% payment fee to pay affiliates their commission. So what was a 10% commission is actually a 12.9% loss. Why is the processing fee higher than the 1.75% fee that we pay to sell the product on the website?

Oh, and this app is buggy on the Shopify mobile app. Can't choose a Collection when configuring the Commission amount - apparently there are 'No Collections' so I have to go on the Web app to configure the commissions.

I have to say I was really frustrated to learn that the processing fee is 2.9%. I don't understand why it is so high. It's a Shopify OWNED app - we already pay ridiculous fees in other areas of Shopify.

It would be nicer if the commissions came out of our payouts, and not charged by our payment method later.

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own marketing efforts), and no notification is ever sent to the merchant. The only way of having any sort of control is by proactively checking ALL the time, the payouts. It's absurd. I uninstalled the app, and all of this happened while the app WAS NO LONGER INSTALLED ON MY SHOP.

horrible documentation

We used several Influencers and not one single one of them did anything, they all where happy to collect the FREE gift, after we informed them the gift is your use and to promote our product to their followers. One replied and added that they don't care... it is free and they do not need to do anything else.... this is an absolute disgrace that they demand FREE products and are not willing to promote your business ... nothing in life is for free... Do not use this App there are no rules for the influencer - unless you are happy just to give stuff for FREE

This app allows the creator to get free item/s upfront and then the creator not fulfilling their task of promoting the item on their socials. Then Ghosting the store, totally rude shameless & actual theft.! Not fair at all if you are a small struggling business. There should be some kind of verification process for the creator to pass or a rating that stores can assign based on the experience with the creator, those creators with low review ratings wont get used

I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!

this app continued to charge me after deleting it from my store!!