Shopify Collabs , 174 recenzje

Ogólna ocena
2,3
Liczba recenzji z daną oceną
  • 30% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 13% ocen to oceny z 3 gwiazdkami
  • 14% ocen to oceny z 2 gwiazdkami
  • 34% ocen to oceny z 1 gwiazdkami
12 marzec 2024

Great

allyryan
Irlandia
4 marzec 2024

Terrible. Very basic. Just like all other Shopify apps.

Airportag
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 20 marzec 2024

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support

28 luty 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it.

Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the app developer. Contact them for support or uninstall the app." Considering Shopify is the developer, you'd expect them to have this sort of thing covered.

Unicorn Snot
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 21 marzec 2024

Hi, there. Thanks for taking the time to leave a review. I would suggest reaching out to our support team directly, so that we can gather more context about this issue and assist further. You can reach our team via our help center here: https://shopify.link/WJna. -Rick, Shopify Support

24 kwiecień 2024

Péssimo, agora que o pagamento é feito pelo Paypal, não funciona no Brasil.

Armazém Cerealista
Brazylia
7 miesięcy korzystania z aplikacji
Edytowano 2 luty 2024

***Update*** Received this response to my review:
"Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to force a creator to promote a brand, but if you choose to use Collabs again you can create a contract that outlines the expectations for the work the creator will do. We recommend seeking legal advice if you do choose to create contracts going forward." Essentially, these "influencers" are under no obligation to review (good or bad) the product you send to them, so there's a real possibility you're just sending out free product and paying shipping for absolutely nothing. Learned my lesson, time to uninstall this app.

Well, sent two applicants products and nothing. Just throwing out product for free, apparently. I had hopes for this but it just ended up costing me money for the product, shipping supplies, and shipping costs, not to mention some fun goodies for presentation. I am reticent to do this again, seeing as there's no legitimate return.

Milk Box Candle Co.
Stany Zjednoczone
Około rok korzystania z aplikacji
Shopify odpowiedział(a) 2 luty 2024

Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to force a creator to promote a brand, but if you choose to use Collabs again you can create a contract that outlines the expectations for the work the creator will do. We recommend seeking legal advice if you do choose to create contracts going forward. -Erin, Shopify Support

Edytowano 5 luty 2024

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned?

re your reply... what would be close to education?

Laughing Ogre Press
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 5 luty 2024

Thank you for your review. Please select those closest product type to your products. If you don't beleieve there is one, then please contact our Support Team (https://shopify.link/qL3P) for the next best steps. -Emily, Shopify Support

25 kwiecień 2024

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

MICHE
Stany Zjednoczone
22 dni korzystania z aplikacji
Shopify odpowiedział(a) 26 kwiecień 2024

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

15 marzec 2024

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

peachpot.co
Stany Zjednoczone
23 dni korzystania z aplikacji
Shopify odpowiedział(a) 22 marzec 2024

Hi, there. Thank you for taking the time to leave a review for Shopify Collabs! Our Collabs Team takes the time to verify all of the potential collaborators you can connect with to ensure that merchants are protected when working with them. I'm happy to put a forward a feature request regarding being able to report influencers to our Collabs Devs for their consideration in a future update. If the app is having trouble loading, please check to make sure you're using the latest version, that your device is also on it's latest OS version, and try re-installing the application. Thanks again for your review! -Imogen, Shopify Support

29 styczeń 2024

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations.
Unsure how to resolve this as I went through all the settings and there seems to be no way to account for this.

NOORD store
Wielka Brytania
3 miesiące korzystania z aplikacji
Shopify odpowiedział(a) 30 styczeń 2024

Hi there, thank you for your feedback. I can certainly see why this would be an issue and I'd recommend reaching out to our support team about this so we can investigate this matter further. You can chat in with our team via the Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

10 styczeń 2024

I had high expectations, and have been disappointed. Poor customization options, reoccurring issues verifying required social accounts during application process, lack of resources and manual entry when trouble shooting.

MECHEE
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Shopify odpowiedział(a) 12 styczeń 2024

Hi, there! Thank you for providing your feedback. It has been documented and submitted to the relevant teams. - Skye, Shopify Support