Shopify Collabs , 178 recenzji

Ogólna ocena
2,3
Liczba recenzji z daną oceną
  • 30% ocen to oceny z 5 gwiazdkami
  • 8% ocen to oceny z 4 gwiazdkami
  • 13% ocen to oceny z 3 gwiazdkami
  • 15% ocen to oceny z 2 gwiazdkami
  • 34% ocen to oceny z 1 gwiazdkami
25 październik 2022

HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page.
Could you please advise?

NO FACE NO CASE CLOTHING
Holandia
6 miesięcy korzystania z aplikacji
16 styczeń 2023

ABSOLUTELY FANTASTIC software - highly recommend it.
Previously called DOVETALE & taken over by Shopify - there have been a few teething challenges during that transition, BUT the support team is super friendly & 'onnit' to improve & make a better experience.
FOR CERTAIN this software COLLABS has been a game changer for our affiliate program & helping our internal team execute and work with WORLD CLASS athletes & professional sportsmen & women ALL AROUND THE WORLD!

I highly recommend COLLABS. it's easy to use. There will be a lot of features coming out this year I believe & Shopify sees the importance of such a software service

We are delighted to be part of the Dovetale/COLLABS community & will keep using & supporting what they do & what they bring out.
Thanks, Team

Kineon
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
16 wrzesień 2022

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

Kewlus
Australia
6 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 20 wrzesień 2022

Hi there,
Vance here with Shopify - thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer you further support.
Vance | Shopify Support

18 kwiecień 2021

If you regularly work with influencers and want to build a strong community of affiliates, I can't recommend Dovetale enough. It's only been a few weeks, and Dovetale has been a breath of fresh air! To have our affiliates commission/performance on one platform and easily gift products connected to our store has been a game-changer. We've also received really positive feedback from our affiliates, who can now access their sales/performance at any time. Lastly, the application component is so fantastic! I've really enjoyed reading our applicant's answers and learning little details we wouldn't have known otherwise. Overall, we are extremely happy to have discovered Dovetale and I see them going very far.

Graydon Skincare
Kanada
8 miesięcy korzystania z aplikacji
13 maj 2022

same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...

My Poster Film
Wielka Brytania
5 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 16 maj 2022

Hey there,

Charlotte here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can get you logged back into the app. Talk soon.

Charlotte | Shopify

15 marzec 2023

Just making the influencer sign up for a Shopify account is a deal killer.
Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

Selk'bag
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 23 marzec 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

9 luty 2023

We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products!
www.TrainingMask.com

TrainingMask
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
29 kwiecień 2023

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can't properly invite or register to use them.

Gyv Me Body
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 1 maj 2023

Hi Gyv Me Body team,
William here from Shopify support, thanks for taking the time to use and review the Shopify Collabs app, we appreciate all feedback we receive. I'd like to reach out to you to discuss the situation you've described here and work to resolve it. We'd love our app to work for you.
William | Marketplaces Support Specialist
Shopify

4 maj 2024

This app is a waste of time.

Lormil&Verger
Stany Zjednoczone
Shopify odpowiedział(a) 6 maj 2024

Thanks for the review. We would like to get a better understanding of your experience with the Shopify Collabs app. If you could update/edit your review to include some additional context on what you liked or disliked about the application - we would appreciate it. The feedback that we receive allows us to build a better application for all merchants. Additionally, you can reach out to our live support team about any issues that you may have encountered using the application by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support

4 maj 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any promotion.

Dogs Cats Boutique
Niemcy
Shopify odpowiedział(a) 6 maj 2024

Hi, there. Thank you for taking the time to leave a review and share some feedback regarding the app! Our Collabs Team verifies all of the potential collaborators you can connect with to ensure that merchants are protected when working with them. I will be sure to share your feedback with our developers. -Mac, Shopify Support