Shopify Collabs

I had high hopes for this app, it runs smoothly and was very easy to set up BUT we have lost so much product/income to Influencers that take their gifts and never post and then don't answer messages. There doesn't appear to be any deterrents for Influencers to stop them stealing either as we cannot leave reviews or let the app know to stop this happening ( If there is a way to do this please inform me). We are now not accepting any further applications due to the amount of product we have lost this year. There are some fantastic influencers out there but sadly there are a lot of people who just want free things as well.

TOTAL SCAM! So lucky I checked this app before more damage was done. Same as everyone else, checked the app and fake commissions and payouts pending. Loosing over $70, which is minimal compared to some of the damages others have reported, but not the point. No one should loose money for these scams. Who knows the damage that this could have caused had I not checked for some time. Also, did one real collab in here and the influencer took the product and then ghosted us. Never using again

We use and other affiliate networks like shareasale, collabs conflicts and causes double charges. A lot of the people inside are fake or using famous social accounts to approach but careful. A lot of discounts also licked all around coupon websites without our permission. At the end we decide to delete the collabs, but even after a month after the delete we got charged for an order made almost month after the delete.
We had to open case with shopify investigating the matter. Still in process for refund and permanent delete of our footprint with the collabs.
We dont recommend it yet. they need to work more with the app before it's fully trusty !
im sorry 1 star.

AWFUL APP, opens up the opportunity for scammers to use existing codes and basically steal from you without realizing so. We had a "creator" receive payments for multiple months, with zero notifications throughout. I only realized by luck once I looked at the Shopify bill in detail.

Shopify showed zero accountability despite many stores experiencing the same issue. Avoid at ALL COSTS, and do not count on Shopify to be able to dispute those payments.

I had a shopify partner log into my store after they did some work, approve a copon harvester to take commission out of my store $352 down so far.

Complete scam, do not download this app. Waiting on shopify support now however I am not hopeful.

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for.

Priority suggestions/wishlist from a brand using Collabs:

-Better/more demographic search filters (Age, Interests, Local Regions)

-Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to

-Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

Don't loose your money here. "influencers" will receive the product and your money is gone if you don't have a contract. If you are big enough to have contracts you wouldn't use this anyway. Shopify must force creators to do their job or we should be able to impose the ones by leaving a feedback about them and other sellers should be able to see the reviews of that creator.

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

I recently tried Shopify Collabs, and it’s been a fantastic addition to my marketing strategy. This app makes it super easy to connect with influencers and manage collaborations. The setup was straightforward, and I love how I can find creators that match my brand without a hassle.