Avaliações (282)

Classificação geral
3,3
Número por nível de avaliação
  • 39% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 11% das avaliações são de 3 estrelas
  • 11% das avaliações são de 2 estrelas
  • 32% das avaliações são de 1 estrelas
26 de julho de 2022

Overall, we like the app, it's easy to use, and largely automates the management of influencers. We'll probably move from our existing Affiliate platform at some point, but would like a few more features first, most obviously, the ability to change the email template that goes out to applicants. We have to re-write it every time, and it 'feels' like there's an option somewhere to change the template, but we've not been able to find it.

Abstract Ocean
Estados Unidos
3 meses usando o app
3 de maio de 2023

Having issues saying i don't have permission and have to keep reinstalling.
But people are applying fine via website.
Could i please have some help with this. Thanks

Bueno Shoes
Austrália
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 10 de maio de 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

1 de maio de 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

NARY
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 3 de maio de 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

9 de março de 2023

Has great potential but needs some extra bits adding to make it awesome !!

1. Auto assigning tiers to new affiliates should be an option if running multiple options
2. When selecting collections within the tiers allow multiple selections not one at a time rather time consuming when you have multiple collections
3. On commission options a option for "FIXED AMOUNT PER PRODUCT" should be a choice if i want to pay someone $10 for selling a specific product I'm promoting this should be available. You should be able to assign multiple commission options to one tier as well
4. A Media Area where we can upload media for those we are collaborating with so that they can share brand specific promotional content with there followers
5. Other forms of paying the affiliates not just Paypal

Vyral
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 11 de março de 2023

Hi there,

Thank you for taking the time to provide us with this feedback! I would be happy to bring these back to our team for consideration in the future. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with any one of these suggestions.

Charlotte | Shopify

Data de edição: 29 de setembro de 2022

There are things I really like about this app and things I do not. I think it is pretty easy to use and I like that everything is in one place. That being said, sometimes it glitches though. Also, I don't like the way the gifting works with it. I hate that to offer a gift you have to go through all your products one by one and add them, just to allow people to choose from them. I wish you could choose collections that people can pick from. I can't imagine what this will be like in the future as I add more products to my site. Also, I don't like the page that the members see when choosing a gift. it shows 1 product at a time and you have to scroll down through them all. It would be nice if the page had them 3 or 4 next to each other, as well as being able to choose what the page looks like to match with our website. I feel like there is definitely more work to be done on this to make it better.

HUELLA
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 27 de setembro de 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know about this issue you were experiencing on Shopify Collabs. Our engineering team has now fixed the Applicant page loading error, and you should now be able to navigate to that page as normal! Our team has sent you and email in order to make sure that the app is now working as expected.

Charlotte | Shopify

27 de maio de 2023

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
Turquia
8 dias usando o app
Shopify deixou uma resposta 30 de maio de 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.

Ashley | Shopify

27 de maio de 2022

We just signed up but cannot find any documentation or videos explaining how set up influencer commission rates and we do not know if this works if we are offering an auto discount on products in our store now. We also cannot find any documentation on how to use the dovetale discover function to search for influencers. Some clear self learning documentation or videos would be very helpful.

LeVaye' Cosmetics
Estados Unidos
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 31 de maio de 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to help provide answers to your questions. I've also passed this feedback onto our developers so we can update our documentation to contain more information in the near future.

Vance | Shopify

20 de julho de 2022

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account
-We need to pay commissions 'fixed amount per product' and that option is not available

Atla Water
Estados Unidos
Aproximadamente 1 mês usando o app
Data de edição: 4 de março de 2022

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

Fames Chocolate
Estados Unidos
3 dias usando o app
Data de edição: 9 de maio de 2023

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing.
- what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this.
- What is the difference between members and affiliates?

Very hopeful for this app!

The Dairy Fairy
Estados Unidos
Aproximadamente 1 mês usando o app