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The app has every feature we need for influencer outreach. Had some questions concerning the set up and the team was very responsive. Can highly recommend it.
Support got back to me and answered all of my questions. From their answer, Dovetale isn't as functional as UpPromote, but a lot of Dovetale's features seem cleaner, more intuitive and Dovetale is free. Not sure if I'll be making the switch yet, but manual referral entry isn't possible, so it's likely I'll have to pass on Dovetale until that feature is possible.
Application pratique mais malheureusement limitée car tout est en anglais sans possibilité de traduire directement le contenu. Les cadeaux pour les collaborations sont également limités nous ne pouvons pas mettre les conditions que nous souhaitons comme sur nos remises.
Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.
Hi there,
Thank you for trying out Shopify Collabs and leaving a review for us. We're always looking for ways to make our app the number one choice for both creators and merchants to collaborate with each other. I'll reach out to you to get specific feedback that I can pass on to our development team.
William | Marketplaces Support Specialist
Shopify
I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify
I have tried many times,there is no verification email,so how should I invite creators?
Hi there,
Anh here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Anh | Shopify
We've only just started our influencer programs and finally found an influencer platform that we can easily manage this. The design is beautiful and easy for our team to use. We're excited to build out our programs further!
I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Mario | Shopify
The purpose is for this to HELP stores get exposure and build professional relationships...TO generate sales. Why would you REQUIRE a minimum of $10,000 in sales before you can even request to join the network?! If a store is already generating that much in sales, why would it need this app to find collaborators? That element alone is a complete turnoff. Not to mention all of these reviews complaining about other aspects. Do better Shopify.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Vance | Shopify
The most rediculious app. In order to join the collab network you have to have made $10K in sales in the last year. Otherwise you can only put it on your page, with no other way to recruit. So it is basically useless. How is a new shop supposed to get visitors and sales? A good affliate network would help, but this is not it since you have to be well established first. It stifles growth, not promotes it. Don't bother.
Hello,
John here from Shopify. Thanks for taking the time to submit your feedback, we'll pass this on to the developers that the eligibility requirements cannot be met by brand new stores which don't meet the requirement. In future the app may have less restrictive requirements for the collabs network but for the moment the requirements must be met to be able to use the Collabs Network feature.
John | Shopify