Recensioner (282)

Helhetsomdöme
3,5
Antal per omdömesnivå
  • 42 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 10 % av omdömena har 3 stjärnor
  • 9 % av omdömena har 2 stjärnor
  • 30 % av omdömena har 1 stjärnor
22 maj 2025

No longer allows sign-ups due to a glitch - I've spent over a month now from the time I reported the issue but it continues and I haven't seen a follow-up. My applicants connect a social account but can't submit their application because it says "a social account must be connected". It happens to me, as well.
Besides this, the interface is still unintuitive. It takes me at least 5 clicks to find ...

Laser Classroom
USA
Ungefär ett år användning av appen
19 maj 2025

Hello. The application is great. I have a big problem. There is no Turkish language support. I want to send an invite mail but there are non-Turkish domains. So I can't send. Can you help me?

Marina Modest
USA
Ungefär 15 timmar användning av appen
29 augusti 2024

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the ...

By SHANTEA
USA
2 månader användning av appen
27 juli 2024

I am very disappointed with how influencers are handling brand collaborations on the Shopify Collab. Many influencers send their applications, and after accepting some of them, I sent gifts. They received the gifts but failed to post or share stories about the products. They also do not respond to emails or Instagram messages. Additionally, there is no option to rate these creators/influencers, ...

KetoMe
Kanada
6 månader användning av appen
Shopify svarade 29 juli 2024

Thank you for your feedback and review. I will make sure to provide this information to our team. -Emily, Shopify Support

12 september 2024

It will automatically generate a 6.8% off in my shopping cart! This is crazy, please fix it quickly, I have uninstalled it, but the discount is still there

Indigosea
USA
25 dagar användning av appen
4 maj 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any ...

Dogs Cats Boutique
Tyskland
Ungefär en månad användning av appen
Shopify svarade 6 maj 2024

Hi, there. Thank you for taking the time to leave a review and share some feedback regarding the app! Our Collabs Team verifies all of the potential collaborators you can ...

29 april 2023

My account was grandfathered into Collabs from Dovetale. I have spent 2 days trying to invite and receive an invitation to collab with another business owner. We both sent emails and messages and have not received any answers to what would be a simple solution. This app used to be so easy to use before it changed to collabs. I'm very disappointed. It has good features, but it's useless if you can ...

Gyv Me Body
USA
Ungefär 2 år användning av appen
Shopify svarade 1 maj 2023

Hi Gyv Me Body team,
William here from Shopify support, thanks for taking the time to use and review the Shopify Collabs app, we appreciate all feedback we receive. I'd like ...

28 februari 2024

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it.

Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the ...

Unicorn Snot
USA
Nästan 2 år användning av appen
Shopify svarade 21 mars 2024

Hi, there. Thanks for taking the time to leave a review. I would suggest reaching out to our support team directly, so that we can gather more context about this issue and ...

Redigerat 2 februari 2024

***Update*** Received this response to my review:
"Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to force a creator to promote a brand, but if you choose to use Collabs again you can create a contract that outlines the expectations for the work the creator will do. We ...

Milk Box Candle Co.
USA
Ungefär ett år användning av appen
Shopify svarade 2 februari 2024

Hi, there. Thank you for taking the time to share your experience. I can understand your position and I'm happy to pass on your feedback. Unfortunately, there is no way to ...

12 maj 2023

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
USA
Ungefär ett år användning av appen
Shopify svarade 16 maj 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through ...