รีวิว (262)

การให้คะแนนโดยรวม
3.1
จำนวนต่อระดับคะแนน
  • 38% ของการให้คะแนนคือ 5 ดาว
  • 7% ของการให้คะแนนคือ 4 ดาว
  • 11% ของการให้คะแนนคือ 3 ดาว
  • 11% ของการให้คะแนนคือ 2 ดาว
  • 32% ของการให้คะแนนคือ 1 ดาว
6 พฤษภาคม 2022

Are there any video instructions? I have some people trying to apply and having terrible trouble with using a Facebook Handle either personal or business. It then will ask them to log in and then says the email is already taken. So when forgot password is selected no reset email is sent. Please help.

Humphreys BBQ
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Shopify ตอบแล้ว 12 พฤษภาคม 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

29 มีนาคม 2023

Do not use this App if you have Markets in use with redirects based on location.

The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market.

If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless.

Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.

Twisted Beast
สหราชอาณาจักร
8 วัน ในการใช้แอป
Shopify ตอบแล้ว 31 มีนาคม 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to make sure that you get the support you need regarding the issues you're reporting. I'll be sending an email out to open the lines of communication, and help where I can.

- Nate | Shopify

14 มกราคม 2023

It's great for being a free app that allows us to manage influencers and also give influencers a way to manage their brands. However, it's extremely lacking some crucial features: 1) Can't add members manually, especially via a CSV file import, 2) Never in a million years would I know to click the Affiliates heading to see where to add new affiliate tiers, 3) Never in a million years would I know to click on the onboarding checklist to edit the application page. The UX is so strange in this app. So many things that are weirdly buried and lacking features, but can't complain because it's FREE.

Wildlife Tree
สหรัฐอเมริกา
6 วัน ในการใช้แอป
Shopify ตอบแล้ว 17 มกราคม 2023

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify

9 กุมภาพันธ์ 2023

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Clean Burnn
สหรัฐอเมริกา
6 วัน ในการใช้แอป
Shopify ตอบแล้ว 15 กุมภาพันธ์ 2023

Hi there,

Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with.

Charlotte | Shopify

แก้ไขเมื่อ 5 มีนาคม 2023

Great, easy installation app but room for improvement.

Really great way to get afiliates working, could use a few Quality-of-life improvements however.

First on the free products gifts, it would be great to be able to specify a collection rather than just specific products, the ability to choose how many of those are free is great but it would help if you could also choose a whole collection.

A resources page for collaborators.
a simple space for collaborators to download simple images to place on their store, logos, and the like, bonus points if you can create an image generator with the collaborator's code / link.

Edit: I would also love an automated gift system. I.e. is a collaborator makes x number of sales or y amount of sales value, they could either get a free gift or an upgrade in their status. Having this clearly shown on the page will really incentivize collaborators to do so.

Mini Megastore
สหราชอาณาจักร
8 วัน ในการใช้แอป
19 กุมภาพันธ์ 2023

I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.

Kringle Candle Company
สหรัฐอเมริกา
6 วัน ในการใช้แอป
20 พฤษภาคม 2021

The app has every feature we need for influencer outreach. Had some questions concerning the set up and the team was very responsive. Can highly recommend it.

Naturecan CH
สหราชอาณาจักร
ประมาณ 9 ชั่วโมง ในการใช้แอป
แก้ไขเมื่อ 3 พฤษภาคม 2022

Support got back to me and answered all of my questions. From their answer, Dovetale isn't as functional as UpPromote, but a lot of Dovetale's features seem cleaner, more intuitive and Dovetale is free. Not sure if I'll be making the switch yet, but manual referral entry isn't possible, so it's likely I'll have to pass on Dovetale until that feature is possible.

Birch Boys, Inc.
สหรัฐอเมริกา
5 วัน ในการใช้แอป
14 เมษายน 2023

Application pratique mais malheureusement limitée car tout est en anglais sans possibilité de traduire directement le contenu. Les cadeaux pour les collaborations sont également limités nous ne pouvons pas mettre les conditions que nous souhaitons comme sur nos remises.

My Linas and Co.
ฝรั่งเศส
2 วัน ในการใช้แอป
17 ตุลาคม 2022

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

DICCI
โปรตุเกส
ประมาณ 5 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 19 ตุลาคม 2022

Hi there,

Thank you for trying out Shopify Collabs and leaving a review for us. We're always looking for ways to make our app the number one choice for both creators and merchants to collaborate with each other. I'll reach out to you to get specific feedback that I can pass on to our development team.

William | Marketplaces Support Specialist
Shopify