Shopify Collabs

AWFUL APP, opens up the opportunity for scammers to use existing codes and basically steal from you without realizing so. We had a "creator" receive payments for multiple months, with zero notifications throughout. I only realized by luck once I looked at the Shopify bill in detail.

Shopify showed zero accountability despite many stores experiencing the same issue. Avoid at ALL COSTS, and do not count on Shopify to be able to dispute those payments.

I had high hopes for this app, it runs smoothly and was very easy to set up BUT we have lost so much product/income to Influencers that take their gifts and never post and then don't answer messages. There doesn't appear to be any deterrents for Influencers to stop them stealing either as we cannot leave reviews or let the app know to stop this happening ( If there is a way to do this please inform me). We are now not accepting any further applications due to the amount of product we have lost this year. There are some fantastic influencers out there but sadly there are a lot of people who just want free things as well.

Impossible de tout traduire. Dans les mails, encore beaucoup de phrases sont en anglais, dommage car sinon le reste est bien pensé.

I had a shopify partner log into my store after they did some work, approve a copon harvester to take commission out of my store $352 down so far.

Complete scam, do not download this app. Waiting on shopify support now however I am not hopeful.

It's pretty smooth except we really, really, really need two features: a way to offer our affiliates a spot bonus and a way to give them a minimum threshold each month. These features would make such a difference for us!

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for.

Priority suggestions/wishlist from a brand using Collabs:

-Better/more demographic search filters (Age, Interests, Local Regions)

-Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to

-Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Shopify doesn't do enough promotion/recruiting to attract high level creators to the Collabs app. Having influencers with larger audiences would make it more of a go-to for brands and creators alike. And solve the "which affiliate platform should we use" dilemma that small brands and creators go through. As a small brand, Collabs is the most affordable, user-friendly way to share profits. Making Collabs the obvious choice should be a priority for Shopify.