รีวิว (272)

การให้คะแนนโดยรวม
3.3
จำนวนต่อระดับคะแนน
  • 39% ของการให้คะแนนคือ 5 ดาว
  • 7% ของการให้คะแนนคือ 4 ดาว
  • 11% ของการให้คะแนนคือ 3 ดาว
  • 11% ของการให้คะแนนคือ 2 ดาว
  • 31% ของการให้คะแนนคือ 1 ดาว
30 ธันวาคม 2023

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has resulted in more financial loss than gain for our company. Additionally, the platform lacks a crucial functionality for mass communication with influencers, making it challenging to keep them informed about the latest product news and updates. This significant oversight hinders effective collaboration and marketing strategies.

edelkrone
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Shopify ตอบแล้ว 1 มกราคม 2024

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

แก้ไขเมื่อ 5 กุมภาพันธ์ 2024

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned?

re your reply... what would be close to education?

Laughing Ogre Press
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Shopify ตอบแล้ว 5 กุมภาพันธ์ 2024

Thank you for your review. Please select those closest product type to your products. If you don't beleieve there is one, then please contact our Support Team (https://shopify.link/qL3P) for the next best steps. -Emily, Shopify Support

25 เมษายน 2024

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

MICHE
สหรัฐอเมริกา
22 วัน ในการใช้แอป
Shopify ตอบแล้ว 26 เมษายน 2024

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

20 กุมภาพันธ์ 2024

We've been skeptical of this application for a while due to the number of negative reviews. We have only been testing it for less than a day and can already see a lot of potential in this. It is well developed and has plenty of nice features. The great thing is - there's no monthly fee.

The only downside I can see is with the affiliates / influencers having to sign up through Shopify's own website rather than our own. It was incredibly easy to set up and wasn't complicated at all.

With regards to the issues some others have mentioned; such as influencers claiming a 'free gift' then not participating in the promotion of the brand or product, well all I can say is; it's not Shopify's fault. Every business should use caution and have the influencer to start promoting your brand for a few weeks before sending them a gift.

As for the person complaining about discount codes being misused. A misuse of a discount code may seem an issue for some, but I see it as a sale; regardless of whoever has used it when signing up. If they never found it, that sale could well have been lost.

I look forward to seeing new updates to this application. It looks promising.

WONDERCRAFT LTD
สหราชอาณาจักร
4 เดือน ในการใช้แอป
10 มกราคม 2024

I had high expectations, and have been disappointed. Poor customization options, reoccurring issues verifying required social accounts during application process, lack of resources and manual entry when trouble shooting.

MECHEE
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Shopify ตอบแล้ว 12 มกราคม 2024

Hi, there! Thank you for providing your feedback. It has been documented and submitted to the relevant teams. - Skye, Shopify Support

15 มีนาคม 2024

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

peachpot.co
สหรัฐอเมริกา
23 วัน ในการใช้แอป
Shopify ตอบแล้ว 22 มีนาคม 2024

Hi, there. Thank you for taking the time to leave a review for Shopify Collabs! I'm happy to put forward a feature request regarding being able to report influencers to our Collabs Devs for their consideration in a future update. If the app is having trouble loading, please check to make sure you're using the latest version, that your device is also on it's latest OS version, and try re-installing the application. Thanks again for your review! -Imogen, Shopify Support

4 มีนาคม 2024

Terrible. Very basic. Just like all other Shopify apps.

Airportag
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
Shopify ตอบแล้ว 20 มีนาคม 2024

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support

29 มกราคม 2024

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations.
Unsure how to resolve this as I went through all the settings and there seems to be no way to account for this.

NOORD store
สหราชอาณาจักร
3 เดือน ในการใช้แอป
Shopify ตอบแล้ว 30 มกราคม 2024

Hi there, thank you for your feedback. I can certainly see why this would be an issue and I'd recommend reaching out to our support team about this so we can investigate this matter further. You can chat in with our team via the Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

10 พฤษภาคม 2024

*Very basic*
The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff

PolyC's Premium PCOS
สหรัฐอเมริกา
19 วัน ในการใช้แอป
Shopify ตอบแล้ว 13 พฤษภาคม 2024

Thank you for taking the time and sharing this review. While all the creators in our network are fully vetted, it's important to set expectations with influecners during the application process. We appreciate your feedback and will be sure to share it with our teams. Cheers. -Elias, Shopify Support

9 มกราคม 2024

It's important to understand what this app is and what is isn't. It is a simple way to find and invite influencers to work with your business, or for them to apply to you. Being native to Shopify the creation and allocation of discount codes and commission deals is easy, as is the payment of commission to influencers. You can create bespoke products offers or gifts for each partner.

However, the job of vetting who you work with and what you give them is down to you, as are the terms and conditions you set for your individual agreement with each partner. Have a think about this first and agree it with anyone you work with and you'll save yourself a world of trouble later down the line.

Refresh Skincare
สหราชอาณาจักร
3 เดือน ในการใช้แอป