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I wish I could give this -5 stars. It is so bad, the app never works. My influencers can't even redeem their gifts, not user friendly at all. Please do not use this. Run away. Whoever the developers are , thumbs down.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
Collabs (formerly Dovetale) is precisely what we needed to find influencers and creators. Easy to onboard them, set up discounts, track conversions, and even pay them seamlessly. Also super cool that we can set up gifts (free products) to simplify the process of shipping out samples. It still amazes me that the product is free when other options charge thousands of dollars a month. Super excited to see where Shopify takes the product next!
Shopify Collabs is a dream come true. It has helped us scale our Affiliate Program and increase overall sales. The automatic payments are convenient as well. I would definitely recommend this app!
ABSOLUTELY FANTASTIC software - highly recommend it.
Previously called DOVETALE & taken over by Shopify - there have been a few teething challenges during that transition, BUT the support team is super friendly & 'onnit' to improve & make a better experience.
FOR CERTAIN this software COLLABS has been a game changer for our affiliate program & helping our internal team execute and work with WORLD CLASS athletes & professional sportsmen & women ALL AROUND THE WORLD!
I highly recommend COLLABS. it's easy to use. There will be a lot of features coming out this year I believe & Shopify sees the importance of such a software service
We are delighted to be part of the Dovetale/COLLABS community & will keep using & supporting what they do & what they bring out.
Thanks, Team
Our team was SO EXCITED for Shopify to further build out Dovetale's platform. Unfortunately, whenever the integration happened it disallowed us from modifying or creating new tiers. It also is evidently glitchy on adding collaborators. We've yet to figure out either. When I submitted questions to the dev team to help enable the app, we received lackluster explanations. Just frustrating. So much potential. Looks like we will need to go another route.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products!
www.TrainingMask.com
I feel like almost every applicant is a fake person. I am getting several applicants, which I thought was good at first. When I take a look at their profiles it's obvious they are not real accounts. I have sent offers to many but no communication or next step after that has happened with any of them.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support on this.
Vance | Shopify
Really solid experience so far - would love some more flexibility on the layout of the application page, but other than that the functionality is good for what we're using it for.
Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Dovetale app on your store and leave a review. I understand that you are facing some issues when trying to pay Influencers via Paypal. I'm going to follow up with you over email to open up the lines of communication so we can work together and get this resolved.
Ashley | Shopify
Has real potential, but basic functionality is not there.
When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!
I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only really benefits the merchant. Tracking performance and profile growth as a creator means very little, but to a merchant it means everything in something that is a very difficult to track.
I hope Shopify rethinks this and fast!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear about your recent concerns with the app. I'm going to follow up with you in an email and see if we can address this concern.
Jason | Shopify