Shopify Collabs

I couldn't even get past the first stage of set-up before it crashed and told me info had been sent to admin. Why did it crash? Who knows. I didn't even do anything that would warrant making an error since it was only the first stage of installation. But no help forthcoming. I'm sad as there has been lots of hype, and it is a needed app, but if you can't even install it, what's the point?

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.

This app has so much promise but it's totally broken. We really need this functionality to execute on our growth plan, but the invites won't even work. Shopify, please put some resources on this app!

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything.
They are constantly evolving and we cannot wait to see what they have in-store next!

has a good potential to be one of the best apps out there. One thing that puts me off (and potential influencers) is the fact that you need to link your social medias when signing up. This is extremely annoying for people that want to join the program.

Have been using Dovetale for a few months now. Extremely user friendly and has helped our business find influencers easily. Priced great too!

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

Has real potential, but basic functionality is not there.

When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!

I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only really benefits the merchant. Tracking performance and profile growth as a creator means very little, but to a merchant it means everything in something that is a very difficult to track.

I hope Shopify rethinks this and fast!