评论 (278)

整体评分
3.3
每个评分等级的数量
  • 40% 的评分是 5 星
  • 8% 的评分是 4 星
  • 11% 的评分是 3 星
  • 11% 的评分是 2 星
  • 31% 的评分是 1 星
2023年12月10日

This app is a joke. The "influencers" who use it are after free product only. There is no way to hold them accountable for actually promoting the product. Every single collab who has applied, never posted to any socials after getting their product and have stopped communicating with us. We since changed our gift to 50% off their first order instead of free product - now anyone who applies private messages us on Instagram asking for free product to promote. What a joke.

Backroad District Clothing Boutique
美国
7个月 人在使用应用
Shopify已回复 2023年12月13日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

编辑时间:2023年5月22日

I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.

Goodbye UTI at The Newtriment Store
美国
7个月 人在使用应用
Shopify已回复 2023年5月26日

Hi there,


Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.


Thomas | Shopify

2023年1月17日

This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members!

If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.

Mother Mother
美国
6个月 人在使用应用
Shopify已回复 2023年1月26日

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify

2022年10月25日

HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page.
Could you please advise?

NO FACE NO CASE CLOTHING
荷兰
6个月 人在使用应用
2023年6月21日

Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.

Integrated Engineering
美国
6个月 人在使用应用
Shopify已回复 2023年6月23日

Hi there,

Anh here from Shopify support. Thank you for taking the time to share your review of the Collabs App with us. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Anh | Shopify

2022年9月16日

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

Kewlus
澳大利亚
6个月 人在使用应用
Shopify已回复 2022年9月20日

Hi there,
Vance here with Shopify - thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer you further support.
Vance | Shopify Support

2023年4月5日

Shopify Collabs is by far the easiest collab tool to set up, kick-off, and maintain. While they are still adding new features, its come a long way in just a few months. Since the Shopify Flow integration, its opened the doors to automation. I highly recommend trying it out before you invest in other (much more expensive) tools.

plug
美国
3个月 人在使用应用
2022年6月12日

no way to integrate with email to contact potential influencers on "discover". many features missing and overall confusing.

Portage and Main
加拿大
2年多 人在使用应用
Shopify已回复 2022年6月13日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

2022年5月13日

same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...

My Poster Film
英国
5个月 人在使用应用
Shopify已回复 2022年5月16日

Hey there,

Charlotte here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can get you logged back into the app. Talk soon.

Charlotte | Shopify

2023年3月15日

Just making the influencer sign up for a Shopify account is a deal killer.
Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

Selk'bag
美国
5个月 人在使用应用
Shopify已回复 2023年3月23日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify