评论 (272)

整体评分
3.3
每个评分等级的数量
  • 39% 的评分是 5 星
  • 7% 的评分是 4 星
  • 11% 的评分是 3 星
  • 11% 的评分是 2 星
  • 31% 的评分是 1 星
2023年4月18日

Great app and really easy to use.
The tech team are very helpful too.
I would highly recommend using this app to help grow your business using influencers.

HotSnap
英国
大约1个月 人在使用应用
2022年10月28日

has a good potential to be one of the best apps out there. One thing that puts me off (and potential influencers) is the fact that you need to link your social medias when signing up. This is extremely annoying for people that want to join the program.

Stock union
英国
12个月 人在使用应用
2022年9月27日

I have multiple influencers trying to sign up as an ambassador but they are just getting the error message "We are unable to verify that your request originated from Shopify". Now when I test myself to try out you are required to create a Shopify account just to signup as an ambassador? What is this Shopify???

Notionified
瑞典
2个月 人在使用应用
Shopify已回复 2022年9月28日

Hi there,

I'm William from Shopify support. I understand that this experience is new however it is part of our efforts to ensure that merchant and creator data is protected in our authentication system. I'll reach out to you via email to discuss the specifics and work out any problems that you have with any of your ambassadors.

William | Marketplaces Support Specialist
Shopify

编辑时间:2022年10月3日

Updating my review after exploring other paid apps and using other services. I left my initial review below and had initially given this app 1 star. I'm giving this 4 stars now, as the main issue we have is sometimes our ambassadors aren't able to connect easily to the app. This usually happens when their social media (Instagram) is a secondary one, associated to their main account (as most of our ambassadors are pet accounts, we have a few of those). This is an ongoing issue, and it would be great to have this looked at better. The other issues I mentioned previously aren't great, but guess what, very expensive apps have that too, and they don't give you a manual solution to remove the commission when your own ambassadors use their code. Shopify Collabs gives you control of that, which turns out to be great. Overall I think it's a great free app, and actually is less frustrating that paid ones. I never deleted this app as I intended initially, and I'm glad I haven't. Support could be faster though. --- my 1st review: --
Not great support, takes a very long time to speak to developers when you have an issue, and still they aren't able to assist. Issues with affiliates trying to connect their social media when they have sub accounts on Instagram, and the app doesn't allow for that. Affiliates are able to use their own codes for purchases, it doesn't recognise their email addresses. Don't recommend, will be changing ASAP

zeldaandharley.com
美国
1年多 人在使用应用
Shopify已回复 2022年6月13日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

2023年3月22日

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Pasticceria Brignone
意大利
11个月 人在使用应用
2021年4月8日

I have been working with Dovetale for quite some time and they have been absolutely incredible and adapting and evolving to the current business climates. They are one of the best platforms we have been on and I recommend them for someone interested in affiliate marketing.

CampusProtein.com
美国
大约1个月 人在使用应用
编辑时间:2022年10月6日

Do you understand the effort it takes to bring collaborators into a platform? Overnight, without any heads up, you broke the entire flow and deployed a buggy sign up process. And now people cannot join? Why would you do this? After Shopify takeover the whole flow became super confusing. I love my Shopify but this part of the product needs better judgement. Please get us back to simple.

Cubtale
美国
10个月 人在使用应用
Shopify已回复 2022年10月8日

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

2023年4月26日

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

MacondoForever
美国
10个月 人在使用应用
Shopify已回复 2023年4月29日

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.

Mario | Shopify

2022年11月12日

I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.

IREN Shizen
法国
大约2个月 人在使用应用
Shopify已回复 2022年11月15日

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Ashley | Shopify

2022年7月22日

This is a super easy app to use and it customizable. The welcome page is really clean and inviting. I wish there was somewhere to upload agreements etc.

Educating AMY
加拿大
29天 人在使用应用