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Leider sehr unübersichtliche Navigation. Man findet nichts mehr wieder.
I currently use another Affiliate Application for my shopify store, but was eager to switch to this app once I saw that it would be included in my shopify subscription. However I haven't switched over as my current affiliates don't always want to sign up using their social media accounts as they prefer to sign up via email. I wish there was a feature at would allow me to email out an invite or to manually add an affiliate. For this reason alone I'm sticking with my current app even though it costs me additional fees every month. Close but not quite Shopify.
Hi there,
Thomas here from Shopify support, thank you for taking the time to leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!
Thomas | Shopify
We switched over from a different influencer marketing software to Dovetale, and it has been so helpful for reaching out, searching for influencers, and managing influencers. We had some questions concerning how to set up, and the support team was very responsive.
The application for creators should be quick and seamless. Creators/Influencers are lazy and slow. They barely respond to their emails and DMs let alone create a shopify account and fill out an entire questionaire just to be added to our list. Ask the developers to work on this. It has a huge potential but the shopify registrations should be expedited. Maybe something like a login with google or facebook to speed it up
Hello,
Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication so that I can pass your suggestions along to our developers.
Ashley | Shopify
The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...
Hi there,
Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.
Vance | Shopify
I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale app on your store and leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!
Charlotte | Shopify
The app is a good way to get started with affiliate campaigns but I can't figure out a way to pause applicants. We have enough collaborators for now but they keep applying. If we remove our brand from the collabs network, the app tells us that existing affiliate links will be broken.
the app seems good and i would like to use it but there are to issues that i faced:
1- Store has to have at least $10K USD in sales in the last 12 months
(how about startup business? You don't care bout it. )
2- Store isn’t a dropshipping model
I don't understand it. Should my business not to be dropshipping?
Kindly, contact me to explain my questions.
Many thanks
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. These requirements mentioned are related to Collabs Network. There are no requirements for any merchant to install and use the rest of Collabs tools. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Mario | Shopify
Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.