评论 (278)

整体评分
3.3
每个评分等级的数量
  • 40% 的评分是 5 星
  • 8% 的评分是 4 星
  • 11% 的评分是 3 星
  • 11% 的评分是 2 星
  • 31% 的评分是 1 星
2023年5月27日

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
土耳其
8天 人在使用应用
Shopify已回复 2023年5月30日

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.

Ashley | Shopify

2022年7月20日

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account
-We need to pay commissions 'fixed amount per product' and that option is not available

Atla Water
美国
大约1个月 人在使用应用
编辑时间:2022年3月4日

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

Fames Chocolate
美国
3天 人在使用应用
编辑时间:2023年5月9日

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing.
- what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this.
- What is the difference between members and affiliates?

Very hopeful for this app!

The Dairy Fairy
美国
大约1个月 人在使用应用
2022年6月26日

Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.

AP4Liberty
美国
4天 人在使用应用
Shopify已回复 2022年6月28日

Hey there,

Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can provide more support for you.

Thomas | Shopify

2023年10月7日

les liens personnalisé ne fonctionne pas j'ai invité des collaborateur j'ai créer leur tiers et les ai inviter dedans mais quand on va sur le lien personnaliser on a un message d'erreur et on ne peut accéder au site..

Xym
法国
19天 人在使用应用
2022年10月30日

I don't recommend this app at all. The sign up process for applicants is too complicated. They are required to create a Shopify account just to apply. On top of that, they are required to link up a social media account (not just provide their handle, but actually give permission to Shopify to connect to their personal accounts) BEFORE even being accepted. My applicant can't even finish the process because of error messages. When I reached out to support, all they told me was to have her clear her cache which did nothing to help, she tried multiple devices. I'm uninstalling.

Topaz & Pearl
美国
3天 人在使用应用
Shopify已回复 2022年10月31日

Hi there,

Thanks for leaving a review of our app. My name is William with the marketplaces team and I wanted to help address some of your concerns. Creating a Shopify account actually adds to the security of both merchant and creator information as this app does track the commission a creator earns and allows them to work with multiple creators simultaneously. I can reach out to you to discuss further if you'd like to try and resolve the underlying issues. Please watch for my email.

William | Marketplaces Support Specialist
Shopify

2023年6月16日

I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!

Berteil
法国
2天 人在使用应用
Shopify已回复 2023年6月16日

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify

2023年7月27日

Cannot create online store page as it keeps on loading. Must try but it still lacks lot of features.

Casetonics
印度
2天 人在使用应用
Shopify已回复 2023年7月31日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

2022年5月12日

The app itself appears to be easy to use and functional enough for a free app. We set it up easily and started to invite affiliates. However, we quickly saw that nothing was tracking. Our site is built in Webflow using Shopify + Recharge. We learned after the fact that Dovetale does not support this. This should be made clear UP FRONT. Making sure others do not end up in the same boat.

Completing the Puzzle
美国
9天 人在使用应用
Shopify已回复 2022年5月15日

Hi there,

Thomas here from Shopify. Thank you for taking the time to leave us your feedback. We have passed this feedback onto our developers and we shall update our documentation to reflect this in the near future.

Thomas | Shopify