评论 (284)

整体评分
3.5
每个评分等级的数量
  • 43% 的评分是 5 星
  • 8% 的评分是 4 星
  • 10% 的评分是 3 星
  • 9% 的评分是 2 星
  • 30% 的评分是 1 星
2024年10月16日

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for.

Priority suggestions/wishlist from a brand using Collabs:

-Better/more demographic search filters (Age, Interests, Local Regions)

-Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to

-Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

National Park Posters
美国
大约2年 人在使用应用
2024年8月28日

We've only just getting started- but so far the team has been very responsive, and we're seeing our first affiliate traffic and sales. Would like to see some more customization options on the recruitment page(s).

BERML BY DESIGN JEWELRY FOR MEN
加拿大
7个月 人在使用应用
2024年10月2日

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

HartSpan
美国
7个月 人在使用应用
2024年9月20日

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own marketing efforts), and no notification is ever sent to the merchant. The only way of having any sort of control is by proactively checking ALL the time, the payouts. It's absurd. I uninstalled the app, and all of this happened while the app WAS NO LONGER INSTALLED ON MY SHOP.

BOHIQ
美国
5个月 人在使用应用
2024年8月26日

Collabs makes working with creators on a gifting/affiliate basis. Also great support team if you need it. Strong recommend esp for teams who don't have tons of hours to dedicate towards building their program.

Plum Deluxe Tea
美国
接近2年 人在使用应用
2024年9月18日

Today I realized a fake affiliate with fake reviews on their website was referring traffic. I don't even know how that's possible. It's not ok for Shopify to promote an app that promotes fraudulent content.

Cheerfetti Gift Co.
加拿大
1年多 人在使用应用
2024年6月27日

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Angsty Addie
美国
8个月 人在使用应用
Shopify已回复 2024年7月3日

Hi, there.

Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.

We recommend creating contracts that outline the expectations for the work the creator/influencer will carry out. It is also recommended to seek legal advice when drafting any type of contract. -Victoria, Shopify Support.

2024年6月27日

The app is terribly slow, like dial up internet slow. However, you'll be waiting even longer for a content creator to actually review your product. I've had this app for over a year, and there is very little engagement, the search function is weak, and have had zero return. There is nothing to protect the sellers. Many fake creators wanting free stuff.

Coley Made
美国
1年多 人在使用应用
Shopify已回复 2024年7月3日

Hello!

Thank you for reaching out and sharing your review.

I understand the app is functioning at a slow pace on your end. This may occur if there is a significant amount of information that is stored on the app. I would like our Support team to take a look into this and see if we're able to replicate. You can access support by going to your Collabs Dashboard and clicking the 'Get Support' section. 'Get Support' can be found by clicking on the three-dot menu in the upper right-hand side.

In regard to content creator(s) reviewing products, you can try looking into creating contracts that outline the expectations for the work the creator will carry out. We recommend seeking legal advice when drafting any type of contract. -Victoria, Shopify Support.

2025年6月13日

Scam. Dont' install it!

SS69
意大利
3个月 人在使用应用
2024年9月10日

Collabs is a great way to launch and manage an affiliate program. It is so complicated to do this without a built in ecosystem, and Shopify provides both the technology platform and community of influencers to activate and scale this capability quickly.

United RV Parts
美国
大约1年 人在使用应用