Shopify Collabs , 179 条评论

整体评分
2.3
每个评分等级的数量
  • 30% 的评分是 5 星
  • 8% 的评分是 4 星
  • 13% 的评分是 3 星
  • 15% 的评分是 2 星
  • 34% 的评分是 1 星
2023年3月29日

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.

Poli Pet Products
美国
大约1年 人在使用应用
Shopify已回复 2023年3月31日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

2023年5月12日

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
美国
大约1年 人在使用应用
Shopify已回复 2023年5月16日

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify

2023年3月22日

Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.

Pasticceria Brignone
意大利
11个月 人在使用应用
2023年4月26日

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

MacondoForever
美国
10个月 人在使用应用
Shopify已回复 2023年4月29日

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.

Mario | Shopify

2023年3月15日

I have also been having troubles wiht the sign in process. Affiliates have not been able to lnk there accounts and then getting error messages and then not being able t complete the process. Huge game breaker.

Added features around storing creative and content for the influeceers to use would also be very useful.

I am switching provider.

Limber
新西兰
7个月 人在使用应用
Shopify已回复 2023年3月23日

Hi there,

Thank you for taking the time to provide us with this feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.

Mario | Shopify

2023年4月24日

I am not sure how well this works. I have been trying to link my IG account for a few weeks now with no success. I have reached out to support but got no reply.

Black Lava Vape
美国
7个月 人在使用应用
Shopify已回复 2023年4月25日

Hi Black Lava Vape,

Thank you for taking the time to review the Shopify Collabs app. My name is Brett and I'll be assisting you today. We'd like to make sure you're getting the support you need, so I'll be following up via email to see if we can help get your Instagram connected!

Brett | Shopify Support Specialist

2023年10月7日

les liens personnalisé ne fonctionne pas j'ai invité des collaborateur j'ai créer leur tiers et les ai inviter dedans mais quand on va sur le lien personnaliser on a un message d'erreur et on ne peut accéder au site..

Xym
法国
19天 人在使用应用
2022年9月8日

Not what I was expecting. As someone who struggles to find influencers I thought this would be a platform where I could easily offer a collab but the discover tab seems useless? I can't send these influencers an active offer really unless I DM I thought it would be like the middle man type of app.

Brinisity
美国
6个月 人在使用应用
Shopify已回复 2022年9月11日

Hi there,

William here from Shopify support, I'd love to open a dialogue with you about what you need to make this app just right for you. Collabs has launched recently and we're happy to look to where merchants like yourself would like it to go. Please look out for my email so we can discuss.

William | Marketplaces Support Specialist
Shopify

2022年8月16日

I currently use another Affiliate Application for my shopify store, but was eager to switch to this app once I saw that it would be included in my shopify subscription. However I haven't switched over as my current affiliates don't always want to sign up using their social media accounts as they prefer to sign up via email. I wish there was a feature at would allow me to email out an invite or to manually add an affiliate. For this reason alone I'm sticking with my current app even though it costs me additional fees every month. Close but not quite Shopify.

Snufflebean Yarn
英国
5个月 人在使用应用
Shopify已回复 2022年8月19日

Hi there,

Thomas here from Shopify support, thank you for taking the time to leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Thomas | Shopify

2022年5月27日

The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...

Laurella Mama
英国
4个月 人在使用应用
Shopify已回复 2022年5月31日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify