評論 (298)

整體評分
3.4
各級評分數量
  • 40% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 10% 的評分為 3 顆星
  • 10% 的評分為 2 顆星
  • 32% 的評分為 1 顆星
2022年7月6日

This app has streamlined our efforts to grow our community with ease! As with any new application, some kinks will need to be worked out. The support team is super helpful and responsive.

Blades For Babes
美國
使用應用程式 3個月
2022年5月11日

It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.

VIP Luxury Hair Care
美國
使用應用程式 大約2年
Shopify 已回覆 2022年5月15日

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this.

...

2022年9月2日

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

SSV Custom Transfers
美國
使用應用程式 4個月
Shopify 已回覆 2022年9月6日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through ...

2023年11月15日

Could be amazing but it needs a better team.
There’s no way to automatically segment and send out mass emails to our affiliates about new items or sales. There’s also tons of issues with affiliates placing orders and earning commission on their own orders due to lack of proper tracking.

For anyone struggling with that, here’s my current workaround:

Basically go to Shopify collabs
-> payments -> ...

The Baby Bird Boutique
美國
使用應用程式 大約2年
Shopify 已回覆 2023年11月19日

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of ...

2023年4月4日

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

CARDER AMSTERDAM
荷蘭
使用應用程式 接近2年
Shopify 已回覆 2023年4月11日

Hi there,

Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this ...

2022年8月7日

The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.

Wearecrimsonclover
美國
使用應用程式 接近2年
Shopify 已回覆 2022年8月8日

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

2024年2月28日

There's a lot of work to do here in terms of making influencers not hate the signup flow. On our side, the UI continues to be weirdly unintuitive even after years of using it.

Extra star deducted because the app just straight up stopped working on our store recently with no warning. We just discovered a little message saying "this app may not work as expected. Collabs needs to be updated by the ...

Unicorn Snot
美國
使用應用程式 接近2年
Shopify 已回覆 2024年3月21日

Hi, there. Thanks for taking the time to leave a review. I would suggest reaching out to our support team directly, so that we can gather more context about this issue and ...

2021年7月23日

Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!

Hanalei Company
美國
使用應用程式 2個月
2022年6月8日

This app has huge potential to be an all-around amazing app. Definitely need to work on a few things such as a direct communication service/line with Dovetale themself instead of Shopify, open the options of payment methods that can used other than Paypal, and mainly, an option for ambassadors to request payout (notifying the owner via email/sms) this feature would be a complete game-changer, ...

MAESTRO Sportswear
美國
使用應用程式 2年多
2023年1月30日

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one ...

FKN Rich
加拿大
使用應用程式 2個月