評價 (276)

整體評分
3.3
各級評分數量
  • 40% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 11% 的評分為 3 顆星
  • 11% 的評分為 2 顆星
  • 31% 的評分為 1 顆星
2023年8月8日

I should have listened to the reviews. This app is more trouble than it's worth. The only way you can invite an influencer is through email. You have to create your own shareable links and discount codes for affiliates to share. I'm a shop owner not a coder. I use Shopify for simplicity and this app just wastes my time. The support is non-existent, they reply with canned responses. The gift system is flawed. Many "influencers" are using this app just to get free product and are clearly not interested in being an affiliate. Honestly, there's too many issues to list. Find another app.

Modern Alchemy LLC
美國
使用應用程式 9個月
Shopify 已回覆 2023年8月11日

Hi there,

Thank you for sharing your feedback. Affiliate links and discount codes are automatically generated for you, so no coding experience is required. As for inviting creators to join your community, there are more options than sending an email. I am going to follow up with you over email to open up the lines of communication and help get you some support on using the app.

Charlotte | Shopify

2023年6月15日

This forces you to use collaborators that are only within the Shopify Network. What if we want to use our own influencers that are not here?

Previously I was able to do this with my other business. However, I cannot figure out how to make that a possibility now that this app has been updated.

dBoldTees
美國
使用應用程式 9個月
Shopify 已回覆 2023年6月15日

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify

2022年11月14日

1. Older signup process was better, I seem to remember it just had social handles to add?
2. The confirmation emails to applicants need to be able to be customised with a template. The default wording should be editable.
3. There should be an option to contact confirmed applicants, in segments/tiers, or send them newsletters or even contact them individually.

S.P.C.C Official Store
南非
使用應用程式 9個月
Shopify 已回覆 2022年11月15日

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication so that I can pass your suggestions along to our developers.

Ashley | Shopify

編輯時間:2023年5月22日

I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.

Goodbye UTI at The Newtriment Store
美國
使用應用程式 7個月
Shopify 已回覆 2023年5月26日

Hi there,


Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.


Thomas | Shopify

2023年1月17日

This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members!

If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.

Mother Mother
美國
使用應用程式 6個月
Shopify 已回覆 2023年1月26日

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify

2022年10月25日

HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page.
Could you please advise?

NO FACE NO CASE CLOTHING
荷蘭
使用應用程式 6個月
2023年6月21日

Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.

Integrated Engineering
美國
使用應用程式 6個月
Shopify 已回覆 2023年6月23日

Hi there,

Anh here from Shopify support. Thank you for taking the time to share your review of the Collabs App with us. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Anh | Shopify

2022年9月16日

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

Kewlus
澳洲
使用應用程式 6個月
Shopify 已回覆 2022年9月20日

Hi there,
Vance here with Shopify - thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer you further support.
Vance | Shopify Support

2022年5月13日

same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...

My Poster Film
英國
使用應用程式 5個月
Shopify 已回覆 2022年5月16日

Hey there,

Charlotte here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see if we can get you logged back into the app. Talk soon.

Charlotte | Shopify

2023年3月15日

Just making the influencer sign up for a Shopify account is a deal killer.
Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

Selk'bag
美國
使用應用程式 5個月
Shopify 已回覆 2023年3月23日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify