評價 (272)

整體評分
3.3
各級評分數量
  • 39% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 11% 的評分為 3 顆星
  • 11% 的評分為 2 顆星
  • 31% 的評分為 1 顆星
2023年12月30日

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has resulted in more financial loss than gain for our company. Additionally, the platform lacks a crucial functionality for mass communication with influencers, making it challenging to keep them informed about the latest product news and updates. This significant oversight hinders effective collaboration and marketing strategies.

edelkrone
美國
使用應用程式 11個月
Shopify 已回覆 2024年1月1日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

編輯時間:2024年2月5日

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned?

re your reply... what would be close to education?

Laughing Ogre Press
美國
使用應用程式 9個月
Shopify 已回覆 2024年2月5日

Thank you for your review. Please select those closest product type to your products. If you don't beleieve there is one, then please contact our Support Team (https://shopify.link/qL3P) for the next best steps. -Emily, Shopify Support

2024年4月25日

It’s ok. Helps get name out, but not always the best. A lot of collabs are just looking for free product. We should be able to rate the Collabs and leave feedback. Sent out $$$$ in free product to promote to only have it grouped in with a bunch of other promo items and taking no time to explain our product.

MICHE
美國
使用應用程式 22天
Shopify 已回覆 2024年4月26日

Thank you for your review. While all the creators in our network are fully vetted, it's important to discuss individual expectations as they can vary from merchant to merchant. We appreciate your feedback and will be sure to record it. -Olivia, Shopify Support

2024年2月20日

We've been skeptical of this application for a while due to the number of negative reviews. We have only been testing it for less than a day and can already see a lot of potential in this. It is well developed and has plenty of nice features. The great thing is - there's no monthly fee.

The only downside I can see is with the affiliates / influencers having to sign up through Shopify's own website rather than our own. It was incredibly easy to set up and wasn't complicated at all.

With regards to the issues some others have mentioned; such as influencers claiming a 'free gift' then not participating in the promotion of the brand or product, well all I can say is; it's not Shopify's fault. Every business should use caution and have the influencer to start promoting your brand for a few weeks before sending them a gift.

As for the person complaining about discount codes being misused. A misuse of a discount code may seem an issue for some, but I see it as a sale; regardless of whoever has used it when signing up. If they never found it, that sale could well have been lost.

I look forward to seeing new updates to this application. It looks promising.

WONDERCRAFT LTD
英國
使用應用程式 4個月
2024年1月10日

I had high expectations, and have been disappointed. Poor customization options, reoccurring issues verifying required social accounts during application process, lack of resources and manual entry when trouble shooting.

MECHEE
美國
使用應用程式 4個月
Shopify 已回覆 2024年1月12日

Hi, there! Thank you for providing your feedback. It has been documented and submitted to the relevant teams. - Skye, Shopify Support

2024年3月15日

Honestly this app is horrible. Doesn't load half the time, and when it does, 99.9% of the people who have applied to collab with my brand are very small "influencers" (so, people with only around 200 followers on instagram) who are only looking for free items. The fact that there is no way to track or penalize influencers after they receive free items is a huge negative for me. The only thing this app has been useful for so far is for my friends to apply. Organic reach in the "collabs network" is god awful, literally just a bunch of dishonest people looking for free things.

peachpot.co
美國
使用應用程式 23天
Shopify 已回覆 2024年3月22日

Hi, there. Thank you for taking the time to leave a review for Shopify Collabs! I'm happy to put forward a feature request regarding being able to report influencers to our Collabs Devs for their consideration in a future update. If the app is having trouble loading, please check to make sure you're using the latest version, that your device is also on it's latest OS version, and try re-installing the application. Thanks again for your review! -Imogen, Shopify Support

2024年3月4日

Terrible. Very basic. Just like all other Shopify apps.

Airportag
美國
使用應用程式 接近2年
Shopify 已回覆 2024年3月20日

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support

2024年1月29日

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations.
Unsure how to resolve this as I went through all the settings and there seems to be no way to account for this.

NOORD store
英國
使用應用程式 3個月
Shopify 已回覆 2024年1月30日

Hi there, thank you for your feedback. I can certainly see why this would be an issue and I'd recommend reaching out to our support team about this so we can investigate this matter further. You can chat in with our team via the Help Center: https://shopify.link/vRnL. -Victor, Shopify Support

2024年5月10日

*Very basic*
The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff

PolyC's Premium PCOS
美國
使用應用程式 19天
Shopify 已回覆 2024年5月13日

Thank you for taking the time and sharing this review. While all the creators in our network are fully vetted, it's important to set expectations with influecners during the application process. We appreciate your feedback and will be sure to share it with our teams. Cheers. -Elias, Shopify Support

2024年1月9日

It's important to understand what this app is and what is isn't. It is a simple way to find and invite influencers to work with your business, or for them to apply to you. Being native to Shopify the creation and allocation of discount codes and commission deals is easy, as is the payment of commission to influencers. You can create bespoke products offers or gifts for each partner.

However, the job of vetting who you work with and what you give them is down to you, as are the terms and conditions you set for your individual agreement with each partner. Have a think about this first and agree it with anyone you work with and you'll save yourself a world of trouble later down the line.

Refresh Skincare
英國
使用應用程式 3個月