Shopify Collabs , 152 則評價

Could be amazing but it needs a better team.
There’s no way to automatically segment and send out mass emails to our affiliates about new items or sales. There’s also tons of issues with affiliates placing orders and earning commission on their own orders due to lack of proper tracking.

For anyone struggling with that, here’s my current workaround:

Basically go to Shopify collabs
-> payments -> click through each persons commission and what orders they were for.

If they did get commission for their own order, write down the order # and date.

Go back to payments dashboard then back to them and click “open a dispute”.

You’ll choose one of the dates (doesn’t matter which one if there’s multiples) and then In notes list all orders and dates and put “commission not paid to affiliate for their own orders”.

Then go back to payment dashboard, go to “in dispute” and click resolve.

Once you’ve clicked that, you will only click THE ORDERS THAT DO QUALIFY!

All other orders will drop off their commission owed.
Press accept and notice the new total on payment dashboard.

Until Shopify collabs fixes their tracking, this is the best solution for making sure your affiliates don’t earn commission on their own orders

Please, Shopify. You have potential for something truly amazing. Take the time and hire the right team to turn this around.

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

the app seems good and i would like to use it but there are to issues that i faced:
1- Store has to have at least $10K USD in sales in the last 12 months
(how about startup business? You don't care bout it. )
2- Store isn’t a dropshipping model
I don't understand it. Should my business not to be dropshipping?
Kindly, contact me to explain my questions.
Many thanks

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops!
Thank you!
Denise

Having issues saying i don't have permission and have to keep reinstalling.
But people are applying fine via website.
Could i please have some help with this. Thanks

has a good potential to be one of the best apps out there. One thing that puts me off (and potential influencers) is the fact that you need to link your social medias when signing up. This is extremely annoying for people that want to join the program.

Do you understand the effort it takes to bring collaborators into a platform? Overnight, without any heads up, you broke the entire flow and deployed a buggy sign up process. And now people cannot join? Why would you do this? After Shopify takeover the whole flow became super confusing. I love my Shopify but this part of the product needs better judgement. Please get us back to simple.

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would help incentivize and let them see how much they are making. Additionally an integration into Klaviyo would make it so much easier to communicate and do campaigns with your partners.

I haven't started using this yet but have a question. If influencers don't link their social media to this program, doesn't it mean that the only way for them to generate affiliate sales is through an affiliate link. Is this the reason for the link. This way they simply need to mention the @ of the store, and it still gets considered as a referral - a more natural one at that - rather than referrals only coming through via their unique link.