Shopify Collabs

DO NOT USE!!
We have used this for a few years and it was all good. But recently I checked into how it was doing and saw DISTURBING fraud and scams. I do not know how they are doing it, but these affiliates are able to attribute sales to themselves. I had a $6000 wholesale order done directly via draft invoice and one of the affiliates was able to get commission on it. After digging into more orders, I found almost every single order coming from these affiliates were fraudulent due to attribution errors via shopify and fraud. All the affiliates are from out of the country (Not US) and have fake social media profiles.

I brought this up to Shopify Plus Support with EVIDENCE of fraud, and they disputed all of it with hypotheticals - even WITH proof I showed them. In total I am out $9,000 in the last 90 days. Don't even think about getting this app.

Great product. This is what I have been looking for for a long time as it easily integrates with Shopify products and allows me to send gifts. I wish there was a way I could set up individual campaigns that creators could apply for.

Shopify Collabs, is simply terrible. This app was supposed to make our business better, but it has made it worse.
We signed as a collaborater with another business, with the intention to receive funds from sales. What has transpired has been a complete mess.
Firstly we go through the new collab process of waiting 30 days for the incubation period. Which we accepted. Then we were given a payout date to receive our first commission.
4 days out from this date being in December 2025, the dates just changed to blow out to another 14 days.
After eventually getting through to support staff, who were amazingly helpful. Truly. We discovered that our first payout has been paid, but we are not receiving the funds until January 2026. Even though in our analytics it says we have been paid.
So if the actual date we are to receive the funds stays the same, it will be 57days from first sale. Although I have doubts this date will actually be met. Staff at Shopify assures it will, however I have no confidence it will be.
We are locked in now waiting on our payouts, that as a small business we hoped to get for Christmas. Which isn't going to happen. They have our funds and because they can, just release them whenever they feel like it, or if we will get them at all.
If you are considering using Shopify, collabs. Dont! Find an alternative or work closely with your collaborator.
I have been a major fan of Shopify since we started 5yrs ago. Now, I just can't recommend them. So dissapointing