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Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...
We installed the app to give it a try and didn't end up using it. Now it has been removed and they still charge us monthly.
I tried this app and had to delete it because it is working bad. When you try to filter by size, not all the products available are shown, casuing me to lose potential sales because clients do not know they are available. I contacted support explaining the issue and saying I inactivated it because of it and he replies saying he changed the name and reactivated it, completely ignoring my issue. I explained again and still did not get any solution. It is a shame, as I was very excited about this app as it is a functionality my clients request a lot and there are not many options.
I have asked for help and today someone has replied with simply a video. Hopefully the customer service changes to help instead.
disgusting support and guidlines. Not recommend. Seems like they just waist your money. Cant hide generated "cf-" tags from other tag lists
Poor customer service and FREE Trial is Bogus! They wanted me to pay a $20 Fee to help install- directions are not easy to integrate with all themes. Appearance is not good and when brought to their attention they said to not sure the size filter- only use the collection filter! What's the point of DL a Size Filter App if you can't use the size filter the way it's intended?
Furthermore, went back and forth with support over 10 times via email when all our issues/doubts could have been resolved in a 10 minute phone call. VERY Inefficient and poor on-boarding process. Sad, because this concept is exactly what our store needs.
Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.
Poorly app. Worst customer service.
Works ok in some categories, doesn´t work in another ones. Horrible look.
I f you pay $25, app work ok. Terrible!
this app is deleting all of my tags on products and is still deleting them even after re adding! NO ONE from support is helping me!!!
It didin't work and completely spoiled my website even after I uninstaled it! terrible idea