Filterific: Collection Filter

We updated our theme and by standard practice, the configuration from this app did not carry over and we have now reached out to them multiple times without a response. For a minute, I
totally forgot how unresponsive and terrible their support it. One would think they'd be happy to help a paying customer but that is not the case.

0/10, use thier app at your own risk

The app has stopped working on our store although we still paying for it. We have now reached out to them multiple times without a response. Please get in touch with us as soon as possible.

Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load.

The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do!

UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling.

Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.

App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.

Terrible app, it doesn't install alone, I get in touch asking for help, they don't respond, terrible, I'm going to ask for a refund.

Seems to be impossible to get in touch with the app support, have been trying to for over a week. Which is a real shame as we really wanted to use this app...

Filter didn't work on our site. Had error message: 'Liquid error: Could not find asset snippets/collection-filter-v2.liquid'. Tried to get in touch with the developer. Never heard back from them. Trial has expired, no reason to continue if the app doesn't work.

Poorly app. Worst customer service.

Works ok in some categories, doesn´t work in another ones. Horrible look.

I f you pay $25, app work ok. Terrible!

this app is deleting all of my tags on products and is still deleting them even after re adding! NO ONE from support is helping me!!!

where do i get the documentation? or steps to follow to add filters to collection pages. thanks in advance