The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Number 9 Fashion Studio
Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load.
The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do!
UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling.
Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.
Poor customer service and FREE Trial is Bogus! They wanted me to pay a $20 Fee to help install- directions are not easy to integrate with all themes. Appearance is not good and when brought to their attention they said to not sure the size filter- only use the collection filter! What's the point of DL a Size Filter App if you can't use the size filter the way it's intended?
Furthermore, went back and forth with support over 10 times via email when all our issues/doubts could have been resolved in a 10 minute phone call. VERY Inefficient and poor on-boarding process. Sad, because this concept is exactly what our store needs.
Computer Planet Uk
This app has a bug that will stop your site working. Please do not risk using it until they fix the bug.
Computer Planet Ltd
Good app but sadly it's got a massive bug and the developers can't fix. They take 24 - 48 hours or longer to reply to emails to help. Very sad that the service is let down by very slow support and a massive problem in the app.
Uninstalled after 3 minutes. Too bad user interface - did not understand how it worked but it screwed up our filters, so we have to pay a developer for fixing it :(
I cannot recommend this app.
It didin't work and completely spoiled my website even after I uninstaled it! terrible idea
Poorly app. Worst customer service.
Works ok in some categories, doesn´t work in another ones. Horrible look.
I f you pay $25, app work ok. Terrible!
House Of Gadget
We installed the app to give it a try and didn't end up using it. Now it has been removed and they still charge us monthly.
I have asked for help and today someone has replied with simply a video. Hopefully the customer service changes to help instead.