Avis (43)

Note globale
4,2
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
10 octobre 2024

You cant Sort by Total Checkouts i upgrade to Platinum and still cant do anything for 60$ monthly there is also no Live Chat support. Its not worth it. There are better apps in Shopify App store

Babaramode
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Ouiteo Technologies a répondu 11 octobre 2024

Thank you for your feedback, and we apologize for the bad experience. Total Checkouts is available starting with our SILVER plan, and Google Analytics can be integrated through our integration page.

We've just sent you an email to assist further.

Again, we sincerely apologize for any frustration caused.

Thank you,
Kyle

Modifié le 20 septembre 2022

I have been using this app for years on titanium plan. I have always been having issues with restocked products not being pushed up. I have reached out to support, first they blamed other app that i was using and after +10 emails back and forth finally they admitted their error and promised me to fix it. However it still has not been fixed yet, their solution they have provided does not work. Their support has also been unresponsive since 15th/09

Prior
Nouvelle-Zélande
Presque 4 ans d’utilisation de l’application
Ouiteo Technologies a répondu 20 septembre 2022

We resolved this issue right after you shared the review here and thank you for using our app continuously! and please let us know at any time if you need any help, we are here to support you.

Thank you!
Kyle from the Ouiteo Team

=======================================

Thank you for your review and very sorry for the late response. We thought that the issue you had was resolved already. Please reach out to us again. We will fix any issue you have now for sure. Look forward to your reply.

Thank you
Kyle

15 décembre 2023

Waste of time and money. An application full of bugs. It doesn't sort hourly, even though it's included in my package. It is constantly full of errors. Sometimes the ranking list does not work. None of your settings work. You can't even make settings in bulk editing. Despite everything, it is an application that does not work properly and is unreliable. I definitely do not recommend it.

nowshopfun
Turquie
Environ 2 ans d’utilisation de l’application
Ouiteo Technologies a répondu 16 décembre 2023

We regret that we were unable to fulfill your specific requests. Unfortunately, we cannot condone any inappropriate behavior, including threats. Your feedback consistently begins with a one-star review or uninstalling the app. Thanks.

Modifié le 20 décembre 2023

Not working well, there was too much bugs.

Ps. I used this app for my two brands nowshopfun and lokkals. What is invalid? I have made payments to one of them for years and it has been very problematic for the last year. I wrote to you every time. The sorting are not done properly because there are too many mistakes. I suggest you accept the failure and solve the problems instead of writing answers here. Yes, there was no problem at first, but after that it was not sorting. Or it was doing it wrong and wrong. Waste of time and money. I discovered much better ones.

lokkals.com
Royaume-Uni
7 mois d’utilisation de l’application
25 août 2021

I used this app for 2 months, its not worth it The support is zero & today i deleted the app as it's suddenly stopped & no sorting is happending for a while & i got many bad reviews from store visitors on why i'm leaving the out of stock iy=tems on top Really bad experience

Pets House
Égypte
2 mois d’utilisation de l’application
Ouiteo Technologies a répondu 25 août 2021

Very sorry for the bad experience. You were in BRONZE plan. The number of your products were more than our threshold. That was why you were asked to upgrade your plan to SILVER. Also, please contact us at any time via email or chat if you have any issue with our app.

In fact, yesterday, we increased the number of products for BRONZE plan. We sent you an email about this as well.

Please reach out to us at any time if you have any other questions or requests.

Thank you,
Pulsar Lens Team