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Tried to set up on my store, however some features were not working as intended. The team offered free set-up services and assistance, which I reached out for. The team was added to my store, allowing me to see the activity of the user. The team claimed to be actively working to solve the problem, however in reality has not logged in in over a week, conveniently, about when my free trial is about to run out. STAY AWAY FROM THIS APP, THE TEAM IS NOT RELIABLE NOR TRANSPARENT.
hi! They have helped me a lot and they are super friendly and committed, I recommend the app 100x100!!
The best color swatch app I've used! it can be added to your collection and product pages and not to mention the great customer support! they were and happy to help and they implemented it into our store for us perfectly. It's simple to use and easy to change settings, there's no steep learning curve either and not much manual work needed as it collects your variants colors from your products automatically! they can then be tweaked afterwards by yourself in the apps settings. Absolutely brilliant! and much needed by us. I wish I went with this one straight away as the other swatch apps take way to much work. Thank you for creating this. I'd give it more then 5 stars if I could, very happy.
App works beautifully and is much less work when assigning swatches than some of the other similar apps out there. Also, Mandeep is endlessly helpful and patient in addressing my mountain of annoying requests and below-average technical capabilities. Highly appreciated and recommended!
A great app with a great tech support! Kinda hope they'd make more options especially for display difference on desktop and mobile! Anyhow, 5 stars for the great assistance!
Was confusing to install at first, but pretty easy once closely followed tutorial.
Great app.. very easy to use once installed & good support!!
Great app! Lets you see different product variants as different products. The app developer was really helpful and friendly! Totally recommend it!
1. There is some coding necessary to get the app running - but it is not very difficult, because there is a good tutorial. That was the only positive point.
2. After coding, we put some colours,patterns etc. in the app - 24 h later, we weren't able to change anything, app was kind of freezed for changing swatches.
3. We wrote the customer support - it took about 24 h to get an answer. In our opinion, very slow if something is not working.
4. We granted access to the shop - the engineers worked on the app - and then the worst thing happened, they uploaded stuff wrong (we changed it manually) but after they worked in the store, the store was crashed, drop down menues etc, everything had an error and we had to upload a shop backup, cause we weren't able to fix it.
5. Last point, customer service always wrote our name wrong, after we told them, that we are not called like that, the answer was with the same wrong name. That is just a small thing, but does not look, like each customer is appreciated.
Think about using this app - it took us around two days where nothing worked and we decided to use an other app from the store, that works better.
App works well and looks great! Simple to setup, great customer support and would recommend for swatches.
Great app and the customer support is fantastic! They helped set up all my variant colours really quickly. Highly recommend.