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Omtaler (124)
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Etter vurdering
The app works just fine. The interface is beautiful and easy to use. Amazing customer service, very helpful.
We want to provide the best experience with apps that are both useful and easy to use. Thanks for such a great review!😊 Much appreciated, the Incubate Team.
Absolutely awesome app that provides a great additional value for our customers! It is easy to configure and works reliable. The customer support I received when having an inquiry was just outstanding! The support team literally responded within minutes and my inquiry was taken care of right away. We can highly recommend this app to any merchant!
i love it exactly what i was looking for so my customers can purchase quicker. also the help team is very responsive.
So great to hear you love our app, and it does exactly what you were looking for! 😍Thanks so much for trusting us and for spreading the word. Always at your service!
Regards,
The Support Team
upon installation the support seemed to be very efficient and skilled at integrating the theme and we were testing the app for more than a month. After we noticed a small issue with product images caused by the app , the support have destroyed the whole theme grid and the work of almost 2 months. totally disappointed and frustrated, if the good work is not a constant then working with an app like this can cost your store MONEY, TIME and EFFORT.
Sorry for the frustrations.
We understand you are about to launch your store in a matter of days, and having everything perfectly configured is crucial. We totally get that, as that's our priority. When you reached out for support since the first day, we've been there trying to provide you with a speedy and efficient solution. You've even mentioned your satisfaction with the support. The theme your store uses required extra effort to get everything fully integrated, and as you may imagine, while we were applying the improvements you requested, it took us some time, but we never touched your Theme code directly. Our team also worked on your store with the app disabled so the changes made weren't reflected in the shop while working on it.
The entire time we've not done anything else but try our best to ensure your desired outcomes. It has never been our intention to cause you frustrations, or waste time and efforts; on the contrary, we have been doing our best to help you get all set up since the very beginning.
We get your frustration, and we're honestly sorry for all the inconveniences this may have caused, but it's sad that all the efforts we've put into helping you vanishes all of a sudden as if we had been indifferent to your needs. All we want to do is help, and never impact your business.
If you happen to have any room for agreement, we'll be glad to speak and contribute with anything we can.
Regards,
The Support Team
Amazing app! Fantastic and super fast support! And by far the best app I have found to aid purchases
It's great to hear such nice comments about our app and support team. Thanks for trusting us and for this amazing review!🎉
Cheers,
The Incubate Team.
Great app, better service. They responded immediately to my questions and customizations and fixed everything right away. Works perfectly.
It's great to get such positive comments about our support team and app! We do our best to ensure a good experience, so thank you so much! :) Always at your service!
Regards,
The Support Team
This app does exactly what I need it to do and then some, and the support is amazing, thank you so much!
We love to hear that our app meets your needs. :) We take pride in our Support Team, so it's great to read your comments about it; thanks so much! Happy to help 24/7 with anything you may need.
This does exactly what I need it to, with the options I was hoping for (like staying on the same page after adding to cart, and to not have a quantity attached). Also, customer service is excellent and fast. Thank you!
Just what I needed, they even helped me with installing to my theme and customising to match my current fonts and colours.
Fantastic app with great functionality. Everything in the app has been well designed and thought through. One of the greatest apps we've found so far. There are many ways to individually design your ATC button and quite frankly we can't think of anything that might be missing. Support also has been extremely fast with a response when we had a question. So altogether we highly recommend this app. there is a lot of value for a more than reasonable monthly cost. Thumbs up!