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Collective Fab

Collective Fab

Developed by Collective Fab

55 reviews
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Price: From $29.00 / month Free Trial: 14 days More info
  • Instant access to over 4,000 fashion & beauty items available immediately for dropship.
  • Automatic quantity update every 4 hours to keep your inventory updated.
  • Add thousands of products to your Shopify store with just a few clicks.

Collective Fab is a leading fashion and beauty dropshipper located in Southern California. We offer fashionable, edgy, and stylish young women's fashion and beauty products available immediately for dropshipping without upfront inventory costs.


We've been a Shopify partner for over 2 years but have recently joined the app store due to our clients demand for quick and easy integration. We have over 600 active businesses using our dropshipping program on a daily basis. 


Our catalog has over 3,500 items with new arrivals being added daily to meet the constant changing trends and demands of the fashion industry. We carry an average of 3,500 items in stock item at any given time. All products are shipped from our facility (California) directly to your customers with your company information (blind dropshipping).


What do we carry?



  • Shoes

  • Clothes

  • Plus Sizes

  • Accessories

  • Swimwear

  • Beauty 


Collective Fab inventory management software is designed to be user-friendly so anyone can operate without technical knowledge. We also provide video tutorials with step-by-step instructions on how to use our software and services.


Collective Fab app allows you to:



  • Instantly add thousands of products to your Shopify store with just a few clicks.

  • Automatic quantity update every 4 hours to keep your inventory updated. 

  • Bulk edit pricing to add your own markup. You decide your profit margin.

  • Add single items or bulk import via CSV.

  • In-app live chat for support.


How do we get support?


We understand that many businesses reply on us for run their own business and that communication is key. We offer an in-app live chat support, where you can chat with a live support agent anytime between 9am-5pm pst Mon-Fri. We also have a ticketing system that allows us to effectively manage all inquiries. We try our best to respond to all emails/tickets within 24 hours or less.


Collective Fab allows you to open a fully stocked online boutique quickly and easily without needing to purchase inventory, equipment, or deal with shipping. Focus your valuable time on marketing your website and building your brand and let us handle the rest!


 


 

Collective Fab reviews

55 reviews
  1. 5 stars (26 reviews)
  2. 4 stars (14 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (1 review)
  5. 1 star (14 reviews)

I guess every time i leave a review my questions get answered.So here goes. I sent two emails and still waiting. Please reply to my email so my customers can be satisfied with their purchase. Thank you

posted

You can't get ahold of anybody. I emailed them on the 16th as well as today and I've yet to get a response. They do not have a phone number listed. This is incredibly frustrating as I'm just opening my store and I'm hoping to have a supplier that is on top of it. I regret paying the monthly fee, but at least I'm figuring this out now. On to a better supplier.

Also, I've gotten all kinds of spammy emails from them about making me a website....

posted

I had some issues in the beginning with the company, However, Kevin was very quick to respond and resolve my issues. My customer was more than satisfied with the resolution to her issue, and therefore, I am more than satisfied with Collective Fab.

posted

I'm on here again to update my previous review. I simply wish the entire company were full of Kevin's as he was able to handle all issues. The products are great, the customer service that Kevin provides is personalized and quick. He works with me to resolve all issues.

posted

if you need an issue resolved Kevin is the one to go to . He was a real help with my issue and I am giving the app another chance.

posted

Here is an update to my experience with Collective Fab.

I simply can't wait to cancel my subscription with Collective Fab! I hope I can prevent at least one person from making the same mistake that I made. I signed up with Collective Fab when they were still Bella Vi. I suspect they changed their name because of all the negative reviews? When Salehoo no longer had them featured (as a result of the feedback) I should have canceled my account. After being promised positive changes (still waiting..), I decided to stay a little longer. By the way, the video tutorials have been advertised since early fall 2016..
I simply do not understand how poorly (to say it the least) this "business" is run. If you're a scam-artist, it's brilliant!

Do not expect to have your emails responded to. Unless your signing up with them, you won't see anything in your inbox from them. Never any information about what is going on or future plans. I am so disappointed that I let my self spend time and money with these scammers. Absolutely nothing of what is advertised is accurate. Nothing! You should check out www.urbanog.com, this might be where the focus of Collective Fab is. Their facebook page is also pretty awesome. Once your at it, why not google Collective Fab and Bella Vi reviews. Better Business Bureau also have some good information.

Anyway, the turnkey website is easily made yourself. With some help from the Shopify team (who are awesome and patient), you can make something MUCH better. For $100, Collective Fab can also make a logo for your store. I never received my logo that I was promised at the end of July 2016. Spend your $100 at something else. Do not trust that their inventory is accurate, even though you update your own store everyday. Also, it is MUCH faster to upload each category by themselves, instead of uploading everything at the same time.

When I finally had some orders, I was not provided with tracking number until long after the order. With another order, I suddenly had a refund back to me without any explanation. I couldn't figure out which items that were not shipped from Collective Fab to my customer. Of course, the customer was not pleased with her shopping experience and I haven't had any order since.

I am so disappointed with Collective Fab and I don't understand that they (L. and K. Wynn) can sleep at night. I hate to leave a bad review, but this is 100% true facts in my experience with Collective Fab. Karma is a b..ch!

I signed up with Collective Fab (former Bella Vi) in July, after reading about them on Salehoo. For me, the turnkey option was definitely worth it. If you have the time, and is a little bit more computer-savvy than me, you could probably make the website yourself and only pay to use their inventory. Anyway, after purchasing the turnkey website, you have to pay Shopify the monthly fee, and get the Collective Fab app (another monthly fee) to access the latest inventory. The Collective Fab app has a chat service that is pretty awesome. Josh, Emily and Kevin are very friendly and respond quickly. That is, if you contact them during their business hours. It took some time to figure out how to upload the inventory and sync it to my store. I thought this would be an automatic process, but it's not. I was recommended downloading the latest files at least every other day, so that my inventory stays up to date. When you figure out how to do this, it is not difficult or time consuming. I had to refund two customers because I wasn't aware of this myself. I have yet to place an order with the company and hope the shipping process goes smoothly. I hope to update my review soon, and give them the last fifth star.

Please contact me, if something is not clear or if you should have any additional questions.

Jeanette Rumford

posted

Kevin is very responsive, which is great. In my experience, he goes above and beyond. I did not give 5 stars due to the length of time for shipping, Kevin stated that it was due to the holiday season, so I am keeping an eye on the customer's shipping experience. Once satisfied, I will update my review.

posted

Kevin is GREAT! I've been using CollectiveFab since they were call BellaVi. It works for me may not for everyone but GREAT customer service shipping is , and it save alot of time.

posted

I had their service back when they were another company Bella Vi. THE absolute worst experience ever, this company almost ruined me I had to close my shop and regroup. it started when the inventory was not updating items showed in stock on my site but sold out on theirs. then the delay in shipping is notorious. one order was delayed so long that an item ended up being sold out. plus their customer service is not located in the states I found that out later. avoid them at all cost. and to be honest I think they get their products or are affiliated with urban og as they share the same stock quantity.
UPDATED: Kevin i guess he is the owner reached out to me to try and fix it. the shipping did in deed speed up but it still did not work. the stock level is never fully stocked i guess because you and 1000 other boutiques are sharing the same stock. and there is really no money to be made as their wholesale price is retail to begin with.

posted

Update:
They will ban you and terminate your service if you don't leave them a good review i just got a unfriendly email from Kevin, first asking why i'm still using their service if i left bad review, then i answered i'm still testing their service and might change the review if i like it, then a second email saying they was terminating my account them them and that their service is not a good fit for me! Beware people!
***********************************************************
Initially while contacting to know more about the service found the support very slow and in the free plan you can't really choose any of the categories, it doesn't work, when upgraded thought they would answer the emails, but for my surprise it's the same, they do not answer the emails, max 1-2, makes us have a bad feeling, leaving us full of doubts and insecure about their service.

posted
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From $29.00 / month

$29/month billed monthly.
$19/month billed annually.

14 days

Requirements

Collective Fab

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Collective Fab
info@collectivefab.com
collectivefab.com
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