2nd Updated Review - Oct 18th 2017
GOOGLE BELLE AVI DROPSHIP SCAM (Collective Fab's old name)
Also google urbanog.com....
I would give negative stars if I could!!!!!
After leaving my previous updated review, someone finally decided to contact me and offer help with the international shipping. SMH, of course I had already lost the customer and had to refund the $200 order. So there was nothing they could do for me at that point. I got over it. Then comes another issue (surprised?) Emily sent me an email asking me to remove my negative review. I advised her that I would not remove my review because it is an honest review and people need to be aware of this type of stuff before making their decision on who to use as a dropshipper. I informed her that I still lost a customer and a $200 order because they would not help me when I needed them. She then sends me the following email:
" Hi Karice,
I understand your frustration. Since we have not deliver service to your expectation, we're going to issue a refund your your subscription and cancel your account with us. Please reply and let me know you understand.
So basically, because I won't remove this review, they are going to cancel my account. Luckily, I was already in the process of ending my relationship with them anyway. But the fact that they basically force people to leave good reviews is absolutely absurd. If your service is good, YOU WON'T HAVE TO TRY TO FORCE GOOD REVIEWS OUT OF PEOPLE!!! People beware!! The headache is not worth it.......
Updated Review - Oct 5th 2017
Unfortunately, after almost five months with this app, I have to change my review. There have just been too many occasions where I needed help from them and they did not respond. The last straw was recently when I had an international customer order over $200 worth of shoes to be shipped to the UK. Collective Fab was going to charge $300 JUST for shipping. I reached out to them through the app THREE TIMES just to make sure that the app was charging me the correct amount for shipping. NO ONE EVER REPLIED. So I tried to reaching out to Kevin directly....HE DIDN'T REPLY EITHER. Of course I had to cancel the order, which means I lost money and possibly a future loyal customer. The app is great as long as you don't need any assistance from them and don't have any large international orders.....I like the usability of the app and the clothes are nice......but I'm not in business to lose money and this is not the first time I have had to cancel an order because I couldn't get any help from Collective Fab....I researching new drop shipping companies to use. This experience has been one big headache :(
Original Review from May 15th 2017 -
First of all, let me say thank you for developing this kind of app for us shopify users. This was literally exactly what I needed and I stumbled upon it by accident lol. I needed a way to make my store look more legit without spending too much more money on wholesale. So I began looking into dropshipping, and I found you guys. Since installation, I have had more people on my site, they stay longer, and come back to look around often. I haven't made a sale yet since installation, but based on my newfound traffic, I'm sure I will get some soon. I do think some of the prices could be a bit lower, but they are not bad at all. The only thing that could be improved is the fact that a lot of your boots are only available in a size 6 or 6 and a half. Maybe restock the best sellers in all sizes?
Other than that, like I said, the app is amazing and exactly what I needed to begin scaling my business. It was easy to install and adding the items to my store was a snap! Keep up the great work :)