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There needs to be a way to not stack discounts. For example, if we are offering 15% off a product on our website and we offer 30% to our Collective partners, the program currently stacks both discounts and offers 45% off, thereby we are losing money. We need a way to exclude sales pricing and keep the original 30% discount for companies buying from us.
there should be a way to remove invitations we send to retailers if they don't respond.
The app was taking people off our website checkout and pushing to random sites collective checkout. Serious date security issues and it took Shopify quite some time to fix it. I don't feel confident about this app but we see some decent revenue.
There is no where to do any kind of intro or info for the company. We are also not allowed to set any kind of parameters such as minimum order amounts in a certain period of time, etc,
Thank you for the feedback! At this time, we would recommend setting terms for things like minimum and maximum order amount with your retailers via email. Information about point of contact is available by clicking on the name of any of the retailers you're connected with in the Retailers tab of your app.
Hard to use and understand. Improve the GUI so we can see invites from other retailers...missed several as the notifications are buried.
It works great, until it doesn't. Shopify support has been less than helpful in determining why a store will suddenly not be approved to use Collective. We've spent weeks with support trying to investigate, and it's apparent that they simply do not have the tools to look into whatever automated system they have that determines who qualifies and who doesn't (and specifically, why they suddenly no longer qualify). So if you do use Collective, which I still recommend you do, just know that it breaks. And support doesn't know why. So don't have Collective be a primary part of your business plan.
Difficult. Managing additions and changes to the catalog seems difficult and a manual process
We're sorry to hear you've found Collective difficult to use. I'll be reaching out directly to you via email to see if you can tell me more about the issues you faced when making changes to catalogs.
Needs work. Does not work well if you have a store front and a collective store.
Thank you for the feedback. We'd love to dive deeper into your use case and the challenges that you ran into with your storefront and the Collective app.
We'll be reaching out via email to learn more.
Ich bräuchte eine Funktion, dass ein Shop mein Produkt in seinem Shop platziert und bei Bestellung die Ware (3D Print on Demand) selbst produziert und an den Kunden versendet und eine Art Lizenzgebühr automatisch vom Shop an mich gesendet wird. Das würde gerade bei interkontinentalen Beziehungen Sinn machen. Innerhalbe eines Landes ist die Funktion bestimmt Schön für den Anfang, weil der Verkäufer keine Ware Vorfinanzieren muss.
Thank you for the feedback! Unfortunately, this is not a use case that we support but we will share it with the team for consideration.
I would like to choose a collection and tell the app "in this collection share with other business juste the product with 1 or more quantity"
