Omtaler (642)
Raffiner
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Etter vurdering
The app is great overall, but there a a few things that could be improved:
1) If you use a third party app to calculate shipping rates, you cannot pass the shipping prices to your retailers' stores.
2) Because our shipping rates are not passed to the retailer's store, we charge that after the order has been sent to us. We aren't able to edit Collective orders so we handle this outside of Shopify.
3) If you have products set to "continue selling when out of stock" like we do, the retailer will also have that enabled and they won't be able to change it. They'll need to find some other way to notify customers about the actual product status. Our products are Made to Order when they are out of stock, so we have them set to "continue selling when out of stock" but this is not ideal for some retailers.
We make sure our retailers are aware of this before we approve them on Collective.
Shipping options need to be fixed! The shipping payments CAN NOT be calculated based on what the retailer website charges or does not charge for shipping to an end consumer because those rules are based on end user pricing rules, whereas all things on Collective are based on WHOLESALE rules! Therefore different shipping rules need to be coded within Collective to allow all of us to set such rules otherwise we have to do 'manual', and that defeats the entire purpose of Collective in taking the 'work' out of suppliers and retailers.
This is mostly great. The problems are as follows:
- Being able to limit ship from locations by retailer (we have a Canadian and USA warehouse and don't want to cross-border ship)
- product offering able to be selected down to the variant level
We installed this App several months ago with public price lists so other merchants can list our products.
However no other merchants - apart from 1-2 - have ever applied to list our products, and so what is the point?
This is not the universal marketplace promised by Shopify, and yet it could be a major driver of sales if developed to optimise sales.
It's half done. The shipping has to be figured out. I just got the order and now I am supposed to chase after the other business for shipping cost. Send invoices and such, make sure what setting they have. And you find out everything after your first order with that business. You can choose "calculated shipping" but it does absolutely nothing!!!! Why even bother
I'm loving the ease of connecting with retailers. There's a bit of a learning curve, but I'm finding it to be a real asset to my business. As a small business owner, every little bit of help is invaluable to me. Collective Supplier is like a partner who helps lesson my work load as I endeavor to scale my systems.
When I update my listing, that information is not pushed to partners pages. This causes confusion and for the listings to be incorrect on their end.
Missing some key details that hopefully can be released in the near future. There is no option to map over notes or custom metafields from the seller to the supplier. Ex. if a gift card message is left on the original order, the supplier has no way of seeing the message because notes are not transferred over. This is crucial for our business model of selling gifts.
I have to stop using it because I cannot choose which location to share the inventory with my retailers from! I only found out after multiple oversold orders, because there was stock for those SKUs in my European location. I ship to the USA from my US location only, using the setting "show fulfilable inventory" under the shipping settings. You really need to fix this, so that we can choose which location(s) you should take the stock from!
It would be great if I actually got paid when others placed orders, even when they are on automatic payments, payment still pending a month later and they have already received the merchandise. No one seems to care or help retreive the money that it suppose to be debited automatically.