Shopify Collective: Supplier

There is no option to select which warehouses to sync inventory from. As a result, inventory that is not actually in stock is being synced.

I have been losing money because I can't charge for shipping on the public list. I have free shipping in my store because I have enough margin. I do not have enough to be offering free shipping on top of an attractive discount for retailers.

The prices and inventory don't sync in real time. There are a lot of chances of overselling. Changes in discounts don't reflect on the retailer's end. Need to make this better

As a merchant, its horrible experience, Before getting paid, the Fullfilment timer starts, thats badly impact our Fulfillment average ratings, also as a merchant we should not receive any order from retailer before getting paid, When status payment pending shopify still counts fullifilment time, Which is system bug, should resolved, some retailer place fake order and the payment never get settle, but shopify still counts its a legit order ( when payment pending, they also warn not to fullfil before getting paid), at the same time they count this order as fullfilment parameter to give you a average ratings we have to manually check every retaile, then cancel this fraud order, which will be never settle payment status to paid, So, as a merchant we should not get notified a newly order before getting paid or shopify should not count any order as before getting paid, (so we don't have to manually check the order status every time), some time we have to cancel this fake order (pending payment over 2 days), then manually cancel it, Support team also can not gurantee the payment settlement. They have no options to filter fraud retailer. So collective is not a functional b2b platform, plenty of issue to be fixed.

This sales channel is terrible, and so is the Collective app. In the app, the tags and metafields on the products that get shared with you, don't come through. So I have to add some kind of categorization MYSELF, on someone else's items, which is ridiculous when there are hundreds or thousands of items shared over. Also, in the Collective sales channel, when selecting products to share, the search can't be done by sku. It also can't be done by whether the item is active or draft and whether it has inventory or is at zero. The other HUGE issue in the Collective app is that if you elect to have items shared with you in Draft status, even if you put them in Active status, every time the other supplier updates their item, it comes back through as Draft. So then you have to figure that out and reactivate them. Which means I'm now babysitting another supplier's whole catalog, on top of my own. And a Shopify Flow doesn't work, because there are some items we don't want automatically turned back to Active. Please Shopify, make this whole concept easier to use!!

We installed this App several months ago with public price lists so other merchants can list our products.
However no other merchants - apart from 1-2 - have ever applied to list our products, and so what is the point?
This is not the universal marketplace promised by Shopify, and yet it could be a major driver of sales if developed to optimise sales.

When I update my listing, that information is not pushed to partners pages. This causes confusion and for the listings to be incorrect on their end.

This app encourage scammers.

Even they enable automatic payment, they can still make as paid manually. If you are using any ERP or logistics API, the order will be shipped, and you never receive money. I see others complained about the same thing, Shopify said "check before ship", which is impossible in real world, especially you have certain business capacity already.

It does not make sense there is a "marked as paid" option!!! this is encouraging scam.

We are scammed $500+, when I find out actually no money was added to payout, it was already too late.

Does not take into account product that is not in stock (the sell while not in stock option is not on for the product in question.)

terrible i keep getting random stores connecting all the time