Reviews (393)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 14, 2025

We really like the program, but the inability to separate shipping rates from our main store is a severe limitation. We want to extend a higher margin to Shopify collective shops; however, we offer free shipping on our site for orders over $100 and cannot separate that rate for collective orders. We would like to have shipping calculated at checkout for collective orders and have unique shipping rates for our store.

LBE Design
United States
Over 2 years using the app
December 30, 2025

Allows anyone to buy ONE item for 50% off

There should be MOQ requirements and I cannot turn this DAMN app off!! I do not want to use anymore!!!

Sawdust and Cedar
United States
About 2 months using the app
Shopify replied January 5, 2026

We're sorry to hear you had an issue when using Collective. Please note that as the supplier you are able to set the product prices and the relevant retailer margins. Retailers can offer discounts on your products, but this comes out of their margins, not your cost price.

If you are seeing differently within your admin, please contact Shopify Support as this should not be happening.

September 24, 2025

I was using this for a while, set up everything was great. Randomly, without any changes to my store, I was deemed ineligible. Shopify support doesn't know why I am ineligible, because I have met all the steps to be eligible. Therefore, this is a malfunctioning (half working) app that the developers apparently do not care to fix as I have reached out 4 times already and just did again today!

Shipping In Style
United States
12 months using the app
September 3, 2025

Why is this collective order free shipping - when i dont offer free shipping in the collective setting but only calculated shipping - We offer free shipping over RETAIL orders of $50+ - and and collective is providing free shipping for orders of $20 (with a $50 retail vLUE) - THIS IS UNACCEPTABLE

Adorb Custom Tees
United States
Over 1 year using the app
December 18, 2025

don't know why they switch to 75% profit unacceptable.

CIAO MILANO
United States
8 months using the app
Shopify replied January 6, 2026

Thank you for the feedback. As a supplier, you can set retailer margins to retain full control over the cost price you receive when the item is purchased by the customer. We'll follow up with you over email to see if there's additional context we can gather about your situation.

December 12, 2025

It doesn’t work! Shows error message and impossible to uninstall
Don’t install this app!!

True Organic of Sweden
Sweden
2 days using the app
Shopify replied December 12, 2025

Thank you for bringing this to our attention! Without being able to see your screen, we cannot say for sure what is happening. However this is absolutely not the expected before. We ask that you please contact Support if at all possible to correct the issue.

August 17, 2025

It just does not work. It does not even open.

The Qi
United States
6 months using the app
September 4, 2025

Got an email today saying that Collective is now available globally, but guess what...my EU country is not actually eligible...so why bother sending invites for apps we do not qualify for???

Break Time
Croatia
11 minutes using the app
July 16, 2025

too slow

Athlete's Thread
United States
About 1 year using the app
August 19, 2025

As a supplier my products aren't on "discovery".
As a seller there is no "Discovery" of products to sell.....
Outreach to suppliers/sellers via email? So US only !

Why did you sent me an email about this!

Kadopapier.net
Netherlands
22 minutes using the app