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Diese App ist ein Opfer. Lieber finger weg von dieser App. Diese App ist überhaupt nicht empfehlenswert. Besonders Rückerstattungen sind am schlimmsten. Shopify Payments mit dieser App bucht Gebühr, wenn Kunde kauft und als Auszahlungsgebühr und wenn Rückerstattung kommt, dann bucht wieder Gebühr Rückerstattungsgebühr. Das ist schlimmste App und shopify Experten wissen selber nicht, wie soll man mit Rückerstattungen klar kommen und Kunden warten auf Rückerstattungen und Shopify Payments behält das Geld und legt in Bearbeitung und wenn Kudnen Ruckbuchung einschalten dann noch mal 15€ extra Gebühr bezahlen. Ich habe das alles selbst erlebt. Ich habe 2 Bestellungen aus Spanien storniert und sofort rückerstattet an kunden aber Shopify hat das nicht gemacht und zuerst von meinem Bankkonto rückerstattung mit Geühr wiedergebucht und auch von Lieferant gebucht und danch hat micht gezwungen dass ich noch mals rückerstatten obwohl die kunden bereits Geld bekommen haben und Shopify Experten haben keine Ahnung und verstehen auch nicht und können auch nicht klar kommen mit Rückerstattungen und man bekommt nur das Bescheid dass es in der Bearbeitung ist. Man verliert Kunden Vertauen und verliert Kunden aber für Shopify ist egal, deswegen habe ich Shopify Payments und Shopify Collectiv Apps beide deninstalliert und ich empfehle niemand Shopify Payments und auch Shopify Collectiv app zu benutzen. Das ist nur Opfer.
You will LOOSE money if you use this app in the United Kingdom!
Shopify calculates the discount from the VAT-inclusive price, and then ADDS an extra 20% VAT when you are billed.
Someone please explain to Shopify that in the UK, we use VAT-INCLUSIVE PRICING.
In response to feedback, we recently launched a fix to account for tax-inclusive pricing in Shopify Collective. When both you and your supplier use tax-inclusive pricing and your supplier collects tax, your margins as a retailer will be respected, as long as you reclaim your tax credit.
We’ve also updated the support article with the detailed calculations for your reference: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/taxes
We hope you'll consider Shopify Collective again given this update.
A nightmare with suppliers and VAT collection. Cue bills where Collective sells items for less than it costs you.
In response to feedback, we recently launched a fix to account for tax-inclusive pricing in Shopify Collective. When both you and your supplier use tax-inclusive pricing and your supplier collects tax, your margins as a retailer will be respected, as long as you reclaim your tax credit.
We’ve also updated the support article with the detailed calculations for your reference: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/taxes
We hope you'll consider Shopify Collective again given this update.
Everything was fine for 2 years, then I got an email saying I am no longer eligible. Support cannot help me; seems they do not know how to even work Shopify Collective. It says I am no longer eligible because I need an active Shopify plan, yet my store has been active for 7 almost 8 years! This program needs improvement as well as the support staff that don't know how to help you so they just forward you around.
The app is not working properly, when I try to import public items it doesn't let me do it
Does not pull customer email for providing shipping information. Does pull Name, address and phone, but not the purchasers email.
Hello there! I'm sorry to hear that your experience with Collective wasn't ideal. However, please note that we do not share customer email with suppliers as the retailer owns the customer relationship within a Collective transaction.
To share shipping information with customer, you can simply upload tracking information to the order from your admin, which will then be passed onto the retailer and the customer.
Some of the vendors here only offer 5% profit yet retail price is supposed to be 3xs higher than wholesale or dropshipping. We have just started using this app and already dissatisfied with some vendors here. This is absurd. We have to get more profit as retailers. Some of the vendors are retailers too on their website but are doing dropshipping and wholesale. This is unacceptable in business. Retail profit can't be less than dropshipping or wholesale profit.
I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.
Some of the suppliers are great, however the ones that aren't can ruin your business! Beware! I sold two products from a shop on here and they shipped the WRONG product to the customer! I couldn't get through to anyone on email or phone and they never accepted the return so I am having to process it. I actually LOST money on this app. horrible. Shopify is NO help! I tried to contact them and there is only a bot that answers. Customer support is nonexistent unless you are a huge shop on Shopify Plus. Shame on Shopify for not helping retailers protect their store's reputation from horrible suppliers like this one!
lässt sich nicht deinstalieren produkte extrem teuer