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Some of the vendors here only offer 5% profit yet retail price is supposed to be 3xs higher than wholesale or dropshipping. We have just started using this app and already dissatisfied with some vendors here. This is absurd. We have to get more profit as retailers. Some of the vendors are retailers too on their website but are doing dropshipping and wholesale. This is unacceptable in business. Retail profit can't be less than dropshipping or wholesale profit.
Overall it's been great but some of my requests to vendors have gone unanswered for months making me wonder if Shopify is doing enough to actually get vendors to accept new storefronts. Nothing I can do on my end either short of reaching out to the vendor directly which negates a lot of the convenience of the platform.
I loved Collective at first and encouraged my vendors to get on board so I could sell their products through the app. They did! I hired a team to inactivate the same products I was selling to use the collective app and recreated PDPs with collective. I sold through the app for 6-7 months ONLY TO WAKE UP ONE MORNING to see hundreds of products being DEACTIVATED with NO WARNING and NO solution. I have a generic note that says my store is not eligible and doesnt comply with collective. WHAT???? Even shopify cant help. I have a great business and i dont even know what policy i am not complying with. This is a disaster and I DO NOT RECOMMEND FOR ANY BUSINESSES.
The app is not working properly, when I try to import public items it doesn't let me do it
So far, so good. I would love for there to be a way to filter products for import by factors like price and also, availability.
Some of the suppliers are great, however the ones that aren't can ruin your business! Beware! I sold two products from a shop on here and they shipped the WRONG product to the customer! I couldn't get through to anyone on email or phone and they never accepted the return so I am having to process it. I actually LOST money on this app. horrible. Shopify is NO help! I tried to contact them and there is only a bot that answers. Customer support is nonexistent unless you are a huge shop on Shopify Plus. Shame on Shopify for not helping retailers protect their store's reputation from horrible suppliers like this one!
Shopify Collective is a good app if you want to complement your store with products from other stores, as it simplifies cross-store integration. However, the risk for retailers is often much higher than the actual benefits.
Retailers can face chargebacks for mistakes made by suppliers, which feels unfair since these issues are outside of their control.
Additionally, some suppliers offer very low margins—sometimes even less than what they’d pay out for referrals—making it difficult to justify the effort.
Retailers also end up handling a large volume of customer inquiries and negative reviews caused by factors such as slow fulfillment and delayed dispatch, even though these problems originate directly from the suppliers.
Overall, while the app has potential, the imbalance of responsibility between retailers and suppliers makes it a challenging tool to use profitably.
The margins for pricing can't be changed and only benefit the vendor! I recently had a 300 sale and made $50 while the vendor made the rest. On top of that, the retailer pays shipping fees! I get they fulfill the order and it makes less work because you import the product however, you still have to spend a ton of time merchandising it into your shop, promoting it to customers and communicating to clients. Not sure I'll keep using it after being so discouraged my first sale.
Love it overall. But more functions are needed. It would be nice if there was a feature to filter out listings that have no inventory.
The best and most automated dropshipping application.
Really nice but it would be good with more local suppliers.