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Get app... it is working well... the only issue I have is a shopify Design issue and I don't know how to change it.
When customers place orders, many suppliers have marketing programs that follow up with customers on the order and on future marketing. Because the order is through our store, all of those emails come to us... they don't go to the actual customer, and our inbox gets stuffed with basically junk emails... Not sure if/how this cna be stopped, or if there's a way to pass it through to the actual customer. But it would be greatly appreciated. I know there would be a lot of moving parts ( so to speak) to make this happen, but I can't be the only person dealing with it.
Thanks for the Reply... Maybe Shopify could send out info to those participating in the Collective and tell/ask them not to market to Collective orders... I think it would carry more weight coming from Shopify.
Thank you for the feedback! You are correct that this is likely related to the marketing programs that suppliers have setup to automatically run when new orders are created. Our recommendation is to ask your supplier to review their email automations and see if they can apply some sort of exception or segmentation to Collective orders. We do not pass the customer email to the supplier, as the retailer is considered the merchant of record and owner of the customer relationship.
It's a nice way to add other products to your store that complement your inventory. Increases AOV for our store.
You should have the ability to adjust the price, but it’s crucial to pay attention to supplier margins. When margins are already low, shipping costs can easily wipe out your profit — sometimes leaving only a few dollars, or even putting you in the negative. More and more suppliers are dropping margins to around 20% (I even saw one as low as 8% tonight), which is really disheartening. It makes it hard to stay motivated with retailers, because this could have been such an amazing opportunity.
Thank you for the feedback on pricing flexibility! Please note that shipping costs should not be coming out of your margin, as its a separate cost paid by the customer. If you are finding that this is not the case, please reach out to the Shopify Support team.
As a retailer, we'd love to be able to change prices!
Could also use more support from Shopify, as sometimes we have questions that are hard to get answers to.
Otherwise, it's an amazing collaborative platform and we love it!
Thank you for the feedback! We're sorry to hear that you've had trouble getting your questions answered, but we'll reach out over email to see if there are any we can assist with.
Great seamless way to connect with brands/retailers that are an organic fit for your audience without changing anything for either party. We've already seen sales from most of our collective partners.
So far, I have imported products, not put mine on the app. So I can only speak to being a merchant that carries others.
It's easy- although I wish there were some standards for the descriptions, a minimum each product needs to have. I often have to go searching for info that I know my customers would want. Maybe Shopify can require this moving forward?
Shipping Charges will kill you. Need more transparency upfront when importing goods.
Don't waste your time on anything with less than a 40% margin, its a waste of time.
Importing products is not as straightfoward as it seems. Tons of issues with getting variant selectors to work on a storefront.
Bottom line, proceed with caution but there are good partners out there
The way our world is right now we need to help each other with our small businesses. This Collective app is such a great way to be able to do just that! While I'm trying to build my inventory I am able to load other people items that fit well in my store & get a % of each sale. If you are like me & love to help others, try out the Collective app! I love that I'm able to get many different types of inventory that I know will not take weeks for my customers to get & I don't even have to worry about shipping! Win Win, Luna
A nightmare with suppliers and VAT collection. Cue bills where Collective sells items for less than it costs you.
Everything was fine for 2 years, then I got an email saying I am no longer eligible. Support cannot help me; seems they do not know how to even work Shopify Collective. It says I am no longer eligible because I need an active Shopify plan, yet my store has been active for 7 almost 8 years! This program needs improvement as well as the support staff that don't know how to help you so they just forward you around.