Reviews (444)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong option for expanding product range without holding inventory, improving cash flow and reducing risk. Dropshipping and third‑party fulfillment feel easy and seamless, with reliable US‑based suppliers and fast shipping. Product discovery and instant import simplify adding curated products. Many report notable sales gains, praise the simple interface, and recommend it as a game changer for small, growing businesses.

June 8, 2026

There issues that are not made clear in the setting up of a Collective account. One glaring issue is that you as the seller are responsible for chargeback from the supplier

OUTSIDE THE BOX
United States
About 2 months using the app
June 7, 2026

Why is the burden of onboarding and convincing other merchants to use Collective falling entirely on us? Shopify should be actively promoting this feature and driving merchant adoption. When I reach out to potential partners, I'm frequently met with skepticism. One merchant explicitly asked how they could verify I was a real business and not a scammer. Others have told me they immediately delete Collective invitations from unfamiliar stores out of distrust.

Shopify, you’ve built a tool with massive potential to benefit your merchants, but the lack of platform-level backing and verification makes it incredibly hard to use. You need to step up the education, marketing, and security trust-marks so we don't have to do all the heavy lifting.

Stony Tackle Shack
Canada
Over 1 year using the app
January 23, 2026

This app is bulky. Hard to use. I can't find products from businesses that I would like to sell. There are too many "pages" to go through to find what I am looking for. I just want to be able to find the products I want on my website and be able to negotiate margins with brands, especially if we are already working with them for a specific margin, I would like to let a brand know that.

Creative By Sanchez
United States
6 months using the app
Edited January 15, 2026

UPDATED 1-15-2026. I just sold a product via this app, and after shipping, I LOST 25 cents. You need to give us the ability to change vendor pricing to cover calculated shipping fees. This is a business, not a charity.

You should have the ability to adjust the price, but it’s crucial to pay attention to supplier margins. When margins are already low, shipping costs can easily wipe out your profit — sometimes leaving only a few dollars, or even putting you in the negative. More and more suppliers are dropping margins to around 20% (I even saw one as low as 8% tonight), which is really disheartening. It makes it hard to stay motivated with retailers, because this could have been such an amazing opportunity.

The Dapper Squirrel
United States
7 months using the app
Shopify replied December 2, 2025

Thank you for the feedback on pricing flexibility! Please note that shipping costs should not be coming out of your margin, as its a separate cost paid by the customer. If you are finding that this is not the case, please reach out to the Shopify Support team.

November 14, 2025

Shipping Charges will kill you. Need more transparency upfront when importing goods.
Don't waste your time on anything with less than a 40% margin, its a waste of time.
Importing products is not as straightfoward as it seems. Tons of issues with getting variant selectors to work on a storefront.

Bottom line, proceed with caution but there are good partners out there

Pooch Patriot Co.
United States
3 months using the app
August 23, 2025

- must be able to sort product status
- must be able to resend invitations (resets every month)
- must be able to bulk edit into collections
- must be able to communicate with vendors via Shopify
***GET YOUR DEV TEAM WORKING ON THESE***

PrepSOS
United States
7 months using the app
April 5, 2026

Really bothers me that I cannot delete some variants that do not fit my store - eg if an item comes in 20 colors I need to stock all 20 even though only 3 are right for me.

Wms&Co.
United States
Over 1 year using the app
August 13, 2025

The app looks promising, and I am very interested in using it. However, I seem to be ineligible based on Shopify’s criterion. I have spent hours trying to resolve the issue, but it was to no avail. Hopefully, it gets resolved in a timely manner.

Blandys
United States
4 days using the app
January 11, 2026

Einfaches Einrichten und Importieren.
Leider funktioniert das Ganze nicht, da ich keine Bestände übertragen bekomme. Angeblich sei ShopifyPayments nicht fertig eingerichtet, ist aber alles eingerichtet.

WeldArt Garage
Germany
8 days using the app
Shopify replied January 12, 2026

Thank you for the feedback! If possible, please contact Shopify Support so that they can advise or dive deeper into why Payments is showing as not fully connected if you've completed all of the steps. This is a required piece of onboarding onto Collective so it must be complete.

September 14, 2026

Shopify Collective is a great opportunity for store owners because it lets suppliers’ products be imported directly into Shopify stores, making it much easier to get started with a curated catalog. One improvement that would make Collective even stronger is allowing product reviews to be imported as well. When customers can see real ratings and feedback on the products they’re browsing, it builds trust faster, helps the products appear more credible, and gives store owners a better chance of converting visitors into buyers. For new stores especially, that added social proof could make a real difference in landing those first sales.

All Glow No Shade
United States
2 days using the app