評價 (114)
調整搜尋範圍
-
根據評分
The app didn't support a Gif file (it worked for a short while then stopped). I specifically had emailed prior to buying the app to make sure it supported Gif files.( they said it did)
On emailing on several different occasions for support I was not replied to. Now I've paid $14.99 a month for several months for a feature which I did not get. I can't get my money back because no one is replying.
**Updated** 6 weeks ago I wrote a review where I said that Anton from Coming Soon app by Sovi was fabulous. I randomly chose it as one of many similar apps and am so pleased I did. I want to tell everyone to ONLY use the Sovi Coming Soon app.
Over the past 6 weeks I have contacted Anton many times and i would now say that the customer service delivered by Sovi is perfect. I have never had customer service like it! Every time I have asked a stupid question, got myself into trouble with something, Anton has been there. I have no idea when Anton sleeps as he has been there for me within minutes every time I ask for his help.
So, don't randomly choose Sovi as I did. Look for it in the app store and download it as your first choice. I really can't speak highly enough.
Hey Lynda,
That means so much - thank you for the EXTREMELY kind words. We're always there if you have any questions or need any help. Really grateful for your trust in us, and happy to be working with you.
Best,
Anton
Co-Founder & Merchant Success Lead
Sovi Apps
I installed the app so I could focus on creating my store without sending potential customers away. Wish I had utilized all of their features. Customer service was top notch!
Excellent app and incredible customer service to customize it for our requirements. Thank you!
The app is a little limited in what can be done with it. But the customer support is great! Stephan has always been able to help me with my inquiries and requests. Amazing customer service.
Can't rate this enough, especially the support. I had a specific request about custom fonts and they went over and above to make sure I got exactly what I wanted. They were so fast as well, no problem recommending this.
Hey Stephen,
It was our pleasure :) Never hesitate to reach out if there's any other way we can help.
Regards,
Anton
Co-Founder & Merchant Success Lead
It is user-friendly and gets the job done.
If I could give the Coming Soon team 10/5 stars I would. I've never ran into a team that cares so much about their product. Stephan was willing to bend over backwards to meet my needs & even had his dev team custom code a feature for me in 20 minutes. Truly next level support. Huge thanks to Stephan and the Sovi Creative dev team.
The customer service received by Stephan was excellent. I would definitely recommend this app. It was exactly what we needed.
amazing customer support! highly recommend this app! Anton was very helpful and quick to respond to my email.