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I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.
Hi ,
Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted that we could promptly assist you with the collection page banners.
We understand the challenges of time zone differences, and we're glad we could make it work for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority.
Thank you again for choosing our service and for the 5-star review!
Best regards,
SetuBridge Team
New to the app but the support from the team was world-class. Very impressed with the response and quality of implementing the requests I had.
Support was very attentive.
Thank you for taking the time to leave a 5-star rating! We're delighted to hear that our support was attentive and met your expectations. Your feedback encourages us to continually provide top-notch service. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support!
The interface is simple, easy to understand and easy to use.
Customer service is friendly and fast.
Thank you so much for the ⭐⭐⭐⭐⭐ review! We’re thrilled to hear that you find our interface easy to use and our customer service helpful. If you have any more feedback or need assistance, feel free to reach out. We’re here to help! 😊
This product works great! Definitely worth having on your site as a must have.....no more ugly "sold out" for products we want to show as coming soon!
Hello,
Thank you for your fantastic 5-star review! We're delighted to hear that our product is working great for you and is a valuable addition to your site. We're glad it helps display "coming soon" instead of "sold out" for your products.
If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
SetuBridge Team
This app has been great so far. Super easy to setup and very fast response time on whatsapp for any questions I had. Highly recommend!
Hello Fleurdinand ,
Wow, thank you for the amazing 5-star review! We're thrilled to hear that you're enjoying our app and that the setup was easy for you. We're also glad that you found our support team responsive on WhatsApp. Your recommendation means a lot to us!
If you ever have any more questions or need assistance, feel free to reach out anytime.
Thanks again for your kind words and support!
Best regards,
SetuBridge team
I installed this app and at first loved it... I emailed a couple of times to try to get assistance with a feature and never heard back. A few days later, the app BROKE my store. Every item in my store was showing "out of stock". I had to reach out to my tech guy for emergency services (250.00) and the issue was this apps code. It even had links to other stores in it. He deleted it and repaired my store. When he deleted it, he left "broke my store" as the comment for why we were deleting. Still no answer to my other emails, but what do you know I received a pretty fast response to this. I explained everything and they asked me to INSTALL IT AGAIN so they can see what is going wrong and fix their code. No thanks.
Hello Ashley Lozano,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
Please contact the support team at help.setubridgeapps@gmail.com so that one of our representatives can discuss your concerns in more detail.
Thanks & Regards,
SetuBridge Team
It does what it says and more impressive is their support team. They are available to support you with all the issues.
This app it's fantastic.
Special the support team and also the developer team that help me with strange request. I am really happy that I have installed this application.
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