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Works great on collection coming soon however it always remove the coming soon button and makes it invalid. always have to message support to make this active again
Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we keep it improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both kindness and honesty.
New to the app but the support from the team was world-class. Very impressed with the response and quality of implementing the requests I had.
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM,
Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused.
We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services.
If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right.
Best regards,
SetuBridge Support team
Great app, however it keeps crashing. The team asked us to delete and reinstall but every time we do that we need to do the customisation again.
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
I like the idea of having the Coming Soon banners on my products and the count down timer, but two times in a row, when the count down timer got to zero, my product never went live! I ended up having to make a duplicate listing so that I could sell my items. The first time was when I was offering a convention exclusive item. When I'm done submitting this review, I'm deleting the app.
It does what it says and more impressive is their support team. They are available to support you with all the issues.
I am happy to have the ability to add the coming soon button to my website. Because the items sell fast this allows customers to read the details before they are released to purchase. The app is failry easy to use. Some things I found could be more clear in the instructions of how to use. But that may also have been me new to shopify, trying to figure things out. The support is available and willing to answer questions though. The email to alert customers comes from the app creators email, so I'm unsure if customers would open it, or if it would go to junk mail. but I'm over all happy with the app, and would suggest it.
This app it's fantastic.
Special the support team and also the developer team that help me with strange request. I am really happy that I have installed this application.
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