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This app is very nice because it allows the customer to preview your products and descriptions before they become available. This is great especially when listings might sell fast so the customer has a chance to review! I downloaded it for my first shop update and customer service was great at helping me get it set up correctly.
Thank you so much for the amazing 5-star review! We're thrilled to hear that the product preview feature is working well for you and helping customers review listings before they go live. It's also fantastic to know that our customer service team was able to assist you in setting everything up for your shop update. We really appreciate your feedback and are here if you need any more help in the future! 😊
The Coming Soon Product | Pre-Sale app has been extremely helpful for our store. It’s fast, reliable, and much easier to use compared to other pre-sale apps we’ve tried. Setting up upcoming products and managing pre-orders has never been smoother.
A big shoutout to Jay from the support team—he’s been incredibly supportive and quick to respond to any questions. Having great support makes a huge difference, and Jay truly goes above and beyond. Highly recommended if you're looking for a simple and powerful coming soon or pre-sale solution!
Thank you so much for the wonderful review! We're thrilled to hear that the Coming Soon Product | Pre-Sale app has made a positive impact on your store. Making pre-order and upcoming product setups smooth and efficient is exactly what we aim for, and it's great to know we've delivered on that.
A special thank you for the kind words about Jay — we'll be sure to pass them along! Our support team is always here to help, and it means a lot to know their efforts are appreciated.
Thanks again for the recommendation — we’re excited to continue supporting your success! :)
Buyers beware: with SB Coming Soon, your inventory may not be as protected as you think.
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I left a glowing five-star review as a new user, and now I'm back to update with bitter disappointment after over four months of use and full-price subscription cost. Unfortunately, I’ve discovered a critical flaw in this app that completely undermines its core purpose.
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The SB Coming Soon app claims to prevent early purchases of unreleased products, but in reality, it essentially just hides the purchase buttons while still rendering them (and the product IDs) in the code of your site. I'll refrain leaving public instructions for how to exploit this loophole, but suffice it to say, if you know your way around Shopify code, it takes less than a minute of effort to successfully buy an item that should be "coming soon."
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This is exactly what happened to me. A high-demand, one-of-a-kind handmade item that I had queued for release was purchased hours before it was supposed to go live, by someone using this workaround. As a one-person shop, it was incredibly confusing and stressful, and threw my whole launch day for a complete loop.
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Discovering this vulnerability after months of trusting the app is unbelievably frustrating. While it would (thankfully) not occur to most site visitors to look for this sort of workaround, clearly some will do it if they want the item enough, and it’s unacceptable for an app designed to restrict purchases to fail in such a fundamental way.
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After uncovering this issue, I looked for alternatives to this app, and was thrilled to discover that it's possible to build a better, more secure Coming Soon listing using Shopify’s metafields and a bit of custom code. That's what I'll be using going forward. My app subscription renewed today, but I've now cancelled; here's hoping SB will honor my refund request for the upcoming month's charge.
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I wish the developers well -- they've all been kind and helpful with smaller issues I've encountered previously. I'm very disappointed to have to change this review. I personally can't justify paying for the app after this discovery, no matter how friendly the customer service. I sincerely hope they can turn this around.
Thank you so much for your detailed and thoughtful review! 😊 We're thrilled to hear that our app has been a great solution for your store and that our support team could assist you quickly.
Your feedback on the UI and customization options is valuable, and we'll certainly keep it in mind for future improvements. If you ever need further assistance or have any feature suggestions, feel free to reach out—we’re always here to help!
Wishing you great success with your first drop! 🚀🎉 Thanks again for choosing SetuBridge! 💙
Super! La atención del soporte ha sido maravillosa, extremadamente rápida y efectiva. Nuestro objetivo era instalar un badge de “Coming Soon” que no solo tuviera un diseño atractivo y perfectamente alineado con nuestra estética, sino que también fuera funcional y práctico para nuestros clientes. El equipo de soporte entendió perfectamente nuestras necesidades y nos ayudó a implementarlo con gran precisión y cuidado, asegurándose de que fuera fácil de usar y visualmente armonioso con nuestra marca. Sin duda, una experiencia muy positiva que valoramos mucho.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. It was a pleasure helping you implement the "Coming Soon" badge exactly the way you envisioned it.
We’re glad it aligns with your brand’s aesthetics and delivers the functionality you needed. Your satisfaction means a lot to us, and we’re always here if you need further assistance or want to explore more ways to enhance your store.
Thanks again for choosing our app and for being such a great partner! 😊
This app is incredibly well-designed and easy to use, making it perfect for announcing new product drops while also allowing you to add a countdown timer to build anticipation. Whether you're launching a new collection or a limited-edition piece, this tool helps create excitement and keep your audience engaged. On top of that, the support team is highly responsive and always ready to assist, ensuring a smooth experience from start to finish
Thank you so much for your amazing 5-star review! 🌟
We're thrilled to hear that you're enjoying the app and finding it helpful for announcing product drops and building excitement with the countdown timer! 😊 Your kind words about our support team mean a lot to us.
If you ever need any further assistance, feel free to reach out — we're always here to help! 🚀
Jay responded to my customer service question promptly. The app is easy to use and works well for timed product releases.
Thank you so much for your kind words! We're thrilled to hear that Jay was able to assist you promptly and that you're finding the app easy to use. Timed product releases are a great way to build excitement and drive sales, and we're glad our app is helping you do just that.
If you ever need further assistance or have feedback to share, we're always here to help. Thanks again for your support!
Fairly easy to use, does exactly what we need. Would be amazing if the notification emails to customers could be available in different languages though.
Hi there,
Thank you for your 5-star review! 🌟 We're delighted to hear that the app is working well for you.
We truly appreciate your suggestion about multilingual notification emails. It's valuable feedback, and we'll definitely consider it for future improvements.
If you ever need any assistance or have more feature requests, feel free to reach out. Thanks again for your support! 😊
I encountered an error on my store and received prompt and helpful support.
The team resolved the issue quickly and professionally — I truly appreciate their assistance.
It was a great help during a stressful moment. Thank you so much!
I'm a new user. this app had to reach out to support for my help , my english is not so good , they solved my problem. thanks for the online support team are super helpful and really fast to reply my text
Thank you for your 5-star review! 🌟 We're so glad to hear that our support team could assist you quickly and effectively. No worries about language—we're always here to help! 😊 If you need anything else, feel free to reach out. 🚀
Easy to use, works seamlessly with my store. Great support team and solid features. Highly recommend!
Thank you for the fantastic 5-star review! We're so happy to hear that the app is easy to use and works seamlessly with your store. It’s great to know that you’re satisfied with both the features and our support team. Your recommendation means a lot to us! If you ever need anything else, we’re here to help! 😊