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we used this app to help us collect emails for soon to come products. works great! the customer support helped me get it set up quickly also
I was setting it up and the help center quickly came in contact. The communication was quick and smooth. Everything works as it says in the pictures.
This app has been great so far. Super easy to setup and very fast response time on whatsapp for any questions I had. Highly recommend!
Hello Fleurdinand ,
Wow, thank you for the amazing 5-star review! We're thrilled to hear that you're enjoying our app and that the setup was easy for you. We're also glad that you found our support team responsive on WhatsApp. Your recommendation means a lot to us!
If you ever have any more questions or need assistance, feel free to reach out anytime.
Thanks again for your kind words and support!
Best regards,
SetuBridge team
A user-friendly app that effortlessly integrates with my store. When I encountered a minor bug, a quick message to their PIC on WhatsApp resulted in a resolution within a few hours. I highly recommend this app for its reliability, ease of use, and outstanding support. Five stars!
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it user-friendly and that it seamlessly integrates with your store.
We're glad we could swiftly address the minor bug you encountered, and your kind words about our outstanding support mean a lot to us. We appreciate your recommendation and the fantastic 5-star rating!
If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help!
Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams.
And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first.
The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.
We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution.
Thank you for your feedback, and we appreciate your continued support.
Best regards,
Great service with customizations when I had some troubles with the app. Fast answers through WhatsApp and very helpful!
It's fantastic to know that our fast responses via WhatsApp and our helpful assistance made a positive difference for you. We are committed to providing the best possible support to our valued customers, and your feedback reaffirms that we're on the right track.
The team at SetuBridge were extremely helpful in making this app work seamlessly with my bespoke-designed Shopify store. Great service and useful app!
Thank you so much for this review. We really appreciate you being a customer and helping to share words about us. We’re here for you anytime :)
Works great and very helpful customer service. There was a feature I wanted the app to do that hasn't officially been launched but the customer service team was able to do that specifically for my store which was great! Highly recommend!
Hi there,
This is Dipen from the Coming Soon Product- Notify me App Support Team. It was a pleasure to receive this review from you. We thank you for your time and effort.
We value your opinion greatly. Our service will always be improved to ensure the highest quality.
Please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.
Regards,
Dipen
Coming Soon Product- Notify me Support Team
I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.
Hi ,
Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted that we could promptly assist you with the collection page banners.
We understand the challenges of time zone differences, and we're glad we could make it work for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority.
Thank you again for choosing our service and for the 5-star review!
Best regards,
SetuBridge Team
Easy to install and use. Support responded in under a minute and proactively resolved my issue. Highly recommended.