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After downloading this app, my website score significantly decreased. I reviewed and it seemed that it was this app download that was the issue. I contacted shopify and this app itself. Adam via gravity software did an excellent job responding to the issue at hand. He even contacted shopify again on my behalf. Even when I didn't have a chance to respond back to Adam frequently he made sure to keep me updated. Truly appreciated. If you have any issues, they'll make sure to respond appropriately and get to the bottom of it. It turned out that this app was NOT the cause of my speed score. Would defiantly like to make that clear, and so did Adam(: Great customer service goes a long way.
The app WOULD be wonderful if it didn't drop product according to the CUSTOMER'S timezone...not the seller's. That's hugely problematic and needs to be written somewhere in the app description.
Thank you for your review. The application can be configured to use the seller's timezone. If you would like the app to be configured with the seller's timezone please contact our support and we will apply the necessary changes for you.
Thank you for your suggestion. We added a note in the application panel about the way the application works and about the possibility to change the settings. We understand your concern and truly appreciate your feedback. Our team has no intention to mislead the merchants and we do our best to improve the solution for your needs. We value you as a client and we would like to offer the app free of charge if you still need it. Please contact our support and we will answer all your questions.
Thank you for using our app!
Easy to start with, not using the pre-order functionality yet, only the coming soon feature which does exactly what we need.
There were some minor alignment issues, which were swiftly and adequatly handled by support.
Perfect application, it works great and also very good and efficient customer service, very grateful
I installed this app but dont try to uninstall it will screw all of your variants and quantities up. i am waiting for shopify to try and help me fix my site! so stressed and not one is responding from this app. beware.
Hi, Thank you for your feedback. Our app indeed updates the inventory policy for products that are out of stock. However there is a notification on the main page of the app:
Important: In order to enable "Coming soon" products or "Pre-order" products the system needs to change "Inventory Policy" to "Don't track inventory" for selected out of stock products. If you select out of stock products your "Inventory Policy" for these products will be affected.
went with this company as they are uk based and hence we thought any support would be better timewise for us and sure enough response with initial set up was quick and the adjustment needed to work with our theme was done straight away, what more can you say, also good price.
This app is so handy! It worked right away even with our very custom theme and the couple styling changes I needed were taken care of by support in a matter of hours.
I installed this app to take pre-orders and mark some products with Coming Soon labels. Most of my site was built using PageFly page builder. I tried a number of apps for this purpose and none worked with PageFly. This app was easy to install, worked with most of my PageFly pages immediately and for those that did not, their tech support team fixed the implementation in a couple of days. The app is very easy to use. I'm extremely happy with it. Giving only 4 stars for now because I haven't been able to test it much with live orders yet. Definitely recommend.
So far so good! I'm in the trial period, but will use CS to get around Shopify displaying "Sold Out" for 'coming soon' products with 0 stock. The automation of the "Coming Soon" graphic and "available at..." features will save us time and hassle. Also, Adam did a quick fix to re-locate the "Pre-Order product" messages in our shopping cart. Thanks!
Very impressed with the app. We have some items we want people to know are coming but not confuse them in thinking they can buy it. This app allowed for a visual "Coming Soon" label in collection view and changed the add to cart button to "coming soon" with a literal flick of the button. Some things didn't look correct in my theme and the support team adjusted it right away to make it perfect. Very pleased!