Avis (91)

Note globale
4,5
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
13 décembre 2020

Phenomenal customer support
Used the app for accepting preorders justike normal orders. Coming soon labels showed seamlessly

Padel Gear Egypt
Égypte
Environ 2 mois d’utilisation de l’application
1 juin 2021

Been awesome so far! Support has also been very responsive at handling any tweaks that I have requested to be made to ensure the app performs just how we need it on our store! Worth it!

Adrenaline Offroad Outfitters
Canada
Environ 2 mois d’utilisation de l’application
27 juillet 2019

This app is perfect for our store's needs! it allows me to pre sell and gain interest on upcoming products. Love it..
Adam assisted me with a small customisation and it's all ups and running.. would definitely recommend! well done.

The Silk Boutique
Royaume-Uni
Environ 2 mois d’utilisation de l’application
2 juillet 2022

I used this app to help me launch enrolment for Courses on a certain day which works perfectly, but what I was most impressed with was the customer service. I had an issue in that one of my collection pages had been created by Pagefly and the app didn't work on that page - I am in the UK and was working on it at 8 in the morning so was not expecting a reply for some hours (not sure where they are based) but within minutes I had a reply and within 30 mins the app was working perfectly!

You Can Folk It!
Royaume-Uni
Environ 2 mois d’utilisation de l’application
18 avril 2019

I have been using this app for a month now. We had an issue were the coming soon button wasn't showing up. I reached out to support and the issue was fixed almost immediately. The problem was with the CSS in our theme. Would recommend trying it out.

Stuart's Landscaping & Garden Center, Inc.
États-Unis
Environ 2 mois d’utilisation de l’application
18 avril 2019

I am building my store and I was looking for an App with coming soon & pre-orders options. This is the app. Very easy to install and support answered my questions the first day of the trial like in no time. Amazing!

Be. Made in London
Royaume-Uni
Environ un mois d’utilisation de l’application
Modifié le 8 juillet 2019

Great app, easy to use and automatically integrates with my theme. I will use it for promoting my products before they go live. I can definitely recommend it to everyone.

My New Styles Store
Ukraine
Environ un mois d’utilisation de l’application
8 mars 2021

The app is pretty good! It takes a little bit to save any changes in the app but it works well! I would recommend!

Ranger Ink
États-Unis
Plus d'un an d’utilisation de l’application
Gravity Software a répondu 8 mars 2021

Thank you for your review. It's a shame that it's not 5 stars. We will do our best to improve the speed of saving in the near future.

12 juillet 2020

Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.

Eclipse Records
Royaume-Uni
28 jours d’utilisation de l’application
Modifié le 11 avril 2022

UPDATE: Why do App companies always try to act like victims? Shift the burden of proof to the customer? Literally, lie to pad their reviews? This application does not allow customers to place orders when set to "pre-order" This defeats the purpose of this application. When asking for support, they just send a scripted auto-reply and never follow up. Do not waste your time on this application.

Sugoi JDM
États-Unis
Presque 2 ans d’utilisation de l’application
Gravity Software a répondu 11 avril 2022

Thank you for your review.

We never received any support requests from you. Our support doesn't use auto-reply. Are you sure you tried to contact the right company?

Please contact our support at info@gravitysoftware.co.uk . Our team will resolve any app-related problems for you. We are awaiting your email.

We don't try to act like victims. Our job is to support our merchants. We have seen your review and we replied to you trying to help. If you need assistance please contact us via email provided above. Please send some examples of products so that we can reproduce the issue. Our team will investigate the problem and help you to resolve it. Thank you.