Recensioner (91)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
3 september 2024

The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.

Indyeva
Kanada
2 månader användning av appen
12 juni 2024

We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.

Interswag
USA
3 dagar användning av appen
21 maj 2024

Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.

People's Republic of Cashmere
Danmark
15 dagar användning av appen
23 mars 2024

would not recommend. When coming soon is turned on with the date set it works on website but customers can still purchase via the shop app. It ended up being a complete nightmare during my last product launch as the date and time were set to be removed on launch time, but it still showed up not allowing about half the visitors to the site to purchase because the coming soon wouldn't go away. Even after I turned the app completely off on my website it still wouldn't go away.

Little Cottonwood
USA
12 månader användning av appen
Gravity Software svarade 25 mars 2024

Hi,

Thank you for your review. I looked for the support email from you and it looks we haven't received any message regarding the issue. We are always here to help and it's best to contact us as we quickly respond to any issues.
You've used the app for 1 year and apparently there were no issues before. I suspect that it was only a browser cache and clearing the cache would solve it, but we would need to investigate. Please remove the review as we didn't even had a chance to help you.

Thank you,
Kind regards,
Magda

12 augusti 2021

The app works seamlessly. Support is quick, friendly, and professional, even when the request is slightly outside of the box.

PORCH
USA
Mer än 5 år användning av appen
Redigerat 11 juli 2019

I had some issues getting this app to work smooth with my paid theme however they emailed me back instantly and worked to fix the problem within minutes. Its working great now I love it!

Little Moon Clothing
USA
Mer än 4 år användning av appen
5 maj 2020

I have a pre-sale sort of business. This app literally saved me hours every pre-sale as I now don't have to manually input anything, I can set the timer and it does what I used to do over hours! Love it. App developers are also very helpful and fast.

Harrïe and Sam
Nya Zeeland
Ungefär 4 år användning av appen
13 april 2021

Great option for Pre-sales campaigns. Support team was efficient and quickly responsive, good job guys.

SoYoung Canada
Kanada
Mer än 3 år användning av appen
3 december 2020

I tried a few other pre order apps but they all were expensive and didn't work. This was super easy to set up and the support was very responsive. Highly recommended

Pharamond Life
Storbritannien
Ungefär 3 år användning av appen
15 juli 2021

シンプルで自由度がそこまで高くないように見えますが、調整の依頼に対するレスポンスが素早く、親身になって対応してくださいます。スタイルの変更やラベル位置の調整等の連絡にも、連絡した数時間後には反映していただきました。

GEM EDEN
Japan
Nästan 3 år användning av appen