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#Update#
Unfortunately, they could not deliver on the product they were promising and it has not performed at all how expected. I hope in the future they work this out as we had a meeting about but until then we have taken all business elsewhere.
#Update#
We are currently in the process of working with the COO and Dev team to further progress this app for a wholesale manager on your store backend.
There is the potential here to be a one-of-a-kind app that will be suitable for all wholesale accounts that also have a retail store via there Shopify storefront.
Stay tuned, this could be ground braking for all big businesses.
Thank you for the feedback. We apologize, we have been restructuring our offering for our app and could not get back to you in a timely manner. We have reached back out to you to set up a meeting to discuss your issues with the app and will strive hard to see if we can cater to your needs. Please check your inbox for our meeting link to set up a time to meet and discuss. Thank you so much for your time!
Not the best of experiences as I couldn't get the app to work correctly. Tried to use the chat facility as they were online, but that closed down on me whilst waiting. Sent an email but heard nothing back, so deleted the app. Found something else.
I'm sorry but your issue with changing your currency to UK pounds is out of our control and lives solely in your Shopify instance.
We apologize for not responding within 24 hrs. Due to our time difference with England, we relayed the issue to our dev team and by the time they got back to me it had been over 24hrs.
We have studied this case and have revised our practices.
Thank you!